I went into the dealership for the 40k mile service which involved some fluid changes, tire rotation and brake wear test. I walked out of there $1300 poorer, after they nickel and dimed me for a bunch of other things that came up during the inspection. I even turned down some of the “suggested services.” I won’t be going back there again. Anyone else get this treatment?
yea they took you for a ride
This is why you should reaally never feel bad for anyone that works at a dealership, they have fucked over so many people. It’s karma.
Ouch… I can honestly say I’ve never taken advantage of anyone while I’ve worked in the car business. And I’ve been doing it for 11 years now. And just because we make our money off of sales doesn’t make the food we put on the table any different than an accountant who counts the beans the salespeople make for any company. Harsh words.
Dealerships fuck over their employees more than they will you. The customer gets off lucky by only having to go once, maybe twice a year, but the actual employees there? They’re typically under such strict metrics and expected to turn over so much work that this sort of stuff is required for them to make any money. Meanwhile management that put those policies in effect will talk down an angry customer while saying thats not the kind of buisness they run, they invented it.
I really feel bad for the old ladies in the dealership paying $100 for a cabin air filter. The last lady I saw getting fleeced probably bought her first car for less money back when she turned 16. Then again I hate the dealer because they refuse to take my money sometimes- refused to do timing belt and valve job on my 4Runner because they said “we don’t want to be liable when our techs break something” had to snitch to corporate to get them to work on my A/C too
That’s a wild way of looking at life my dude. The technicians are literally just doing their job. If you have a problem with them, you are under no means being forced to go to them.
This! I don’t. I kept their devices (gave them away to a mechanic) (looked up the brand - $1,300 or so - recording devices) they left in my car after they drove it around for 200+ miles. They never even called about it 😂. Win some, you lose some.
You mean the diagnostic computers…like Snap-On…you do know that some mechanics bring their own tools/boxes to work right?! Just don’t go there…don’t take a working man/woman’s stuff.
Yeah. Also it’s not the mechanic fucking a person over. It’s the “service advisors” that get paid for additional things they sell.
Where does the service writer get some of that information from? Things like “the brakes are worn” or fluids are “leaking.”
Hint: the mechanic
The mechanic might not get the bonus part of it, but they will make their money on what it pays to do that service that was sold.
Most dealers don’t do that anymore for this exact reason. I’m sure they will bonus for some things but it won’t be off gross revenue on the ticket. I was a service writer in a different life.
Bullshit.
“Most dealers don’t do that”… you mean only the ones who have been called out for it.
Maybe don’t drive a customer’s vehicle over 200 miles and they will return your equipment when you leave it in their car instead of assuming it was a gift.
Yea because they haven’t finished paying them off most likely.
You kept a mechanic’s $1,300 diagnostic tool(s)?
Nah, that’s one you should 100% feel bad about. Keep the salesperson’s laptop next time.
ur a pos
🤭 *you’re
ur is ambiguous, foh
Wow. Why not be the better person?
Why couldn’t they just be honest? I have many questions as well.
I don’t feel bad for most people who have dealerships rape them, but when it’s the elderly, it really tics me off. My elderly aunt went in and they wanted $85 to replace a cabin air filter in a 2013 Kia. Luckily, she called me from the dealership to ask me if it was a good price.
Imagine being an adult and blaming someone else for your decisions.
Although I agree. The amount of scams running in America right now is troublesome.
My decision? Really… Please tell me how I can buy a new car without going through the dealer?? Please tell me because I will admit I’m wrong and never go to the dealer again … But you can’t so I’m forced to deal with shit dealers, there shit way of doing business… my decision lol…
I generally agreement with this sentiment, but it doesn’t excuse unethical business practices. My mom is 71 and in the early stages of cognitive decline. When she took her vehicle in for service, they told her she needed a cabin filter. She declined the service and they told her that they would document it and her warranty may be voided as a result. They gave her “one last chance” to reconsider and she relented and let them do it. They billed her $190(!) parts/labor just for the cabin filter. Yes, she’s an adult and, ultimately, it was her decision. However, they also bullied an elderly woman with cognitive decline into getting a service she didn’t want under the false threat that failure to do so would permanently void the warranty on her new vehicle.
You can work at a business and help your customers make good decisions, not just the decisions that make you the most money. I have a mechanic I go to who will tell me if something needs to be done or could wait, because he’s so honest he’s always got a ton of customers… so he doesn’t need to rip anyone off.
ETA: He’s also so popular amongst his customers that he spends nothing on advertising, all his customers are referrals from existing happy customers.
No fuck this notion. Genuinely. Businesses shouldn’t be scamming like this. “Blaming someone else” bro it’s literal scamming. Like just straight lying. It’s fucked up. Don’t blame him cuz he’s not mechanically inclined. These people shouldn’t even have to deal with this
Imagine being an adult that willingly works at a company which rips people off. Now imagine simping for that person. That’s you.
Imagine being an asshole like you.
Better then a man baby like you
Found the average redditor.
Imagine not holding scammers accountable. State of America right now.
With no lube
Yea but the issue is the OP hopped in and took that ride. You don’t just rack up $1300 of BS charges unless you are a complete moron and go along with it.
I hate scummy dealerships, but I also hate idiots.