Imagine being an adult and blaming someone else for your decisions.
I generally agreement with this sentiment, but it doesn’t excuse unethical business practices. My mom is 71 and in the early stages of cognitive decline. When she took her vehicle in for service, they told her she needed a cabin filter. She declined the service and they told her that they would document it and her warranty may be voided as a result. They gave her “one last chance” to reconsider and she relented and let them do it. They billed her $190(!) parts/labor just for the cabin filter. Yes, she’s an adult and, ultimately, it was her decision. However, they also bullied an elderly woman with cognitive decline into getting a service she didn’t want under the false threat that failure to do so would permanently void the warranty on her new vehicle.
I generally agreement with this sentiment, but it doesn’t excuse unethical business practices. My mom is 71 and in the early stages of cognitive decline. When she took her vehicle in for service, they told her she needed a cabin filter. She declined the service and they told her that they would document it and her warranty may be voided as a result. They gave her “one last chance” to reconsider and she relented and let them do it. They billed her $190(!) parts/labor just for the cabin filter. Yes, she’s an adult and, ultimately, it was her decision. However, they also bullied an elderly woman with cognitive decline into getting a service she didn’t want under the false threat that failure to do so would permanently void the warranty on her new vehicle.