I went into the dealership for the 40k mile service which involved some fluid changes, tire rotation and brake wear test. I walked out of there $1300 poorer, after they nickel and dimed me for a bunch of other things that came up during the inspection. I even turned down some of the “suggested services.” I won’t be going back there again. Anyone else get this treatment?
Dealerships fuck over their employees more than they will you. The customer gets off lucky by only having to go once, maybe twice a year, but the actual employees there? They’re typically under such strict metrics and expected to turn over so much work that this sort of stuff is required for them to make any money. Meanwhile management that put those policies in effect will talk down an angry customer while saying thats not the kind of buisness they run, they invented it.
I really feel bad for the old ladies in the dealership paying $100 for a cabin air filter. The last lady I saw getting fleeced probably bought her first car for less money back when she turned 16. Then again I hate the dealer because they refuse to take my money sometimes- refused to do timing belt and valve job on my 4Runner because they said “we don’t want to be liable when our techs break something” had to snitch to corporate to get them to work on my A/C too