Edit: to this rant because I think they deserve it. I’m guessing they did have a ton out bot orders that they cancelled because they are back in stock and my order went through.

They said they were combating bots. I tried checking out as soon as the new decks went on sale. I was going to get the limited edition. Once their servers finally caught up it said it was out of stock. I tried switching to the 1TB non limited edition and they said “you’ve been trying to make too many purchases”. I finally got through again and it said the regular one was out of stock. How was it not bots buying these of a regular user couldn’t get through.

    • Scrubbles@poptalk.scrubbles.tech
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      10 months ago

      Even if bots were non existent there’s an insanely high demand for not a lot of supply. People really need to start going into things with better expectations, knowing that it’s going to be a madhouse and more than likely they will have to wait.

      I remember trying to get a 3000 series graphics card in 2020. Shit just hard to get now, gaming is more profitable than movies now. Fact is day 1 it’s always going to be like this - forever

  • PonyOfWar@pawb.social
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    10 months ago

    Could also have just been some regular buyers getting lucky while others didn’t get through. Bots would have had the same issues, getting through the broken servers.

  • Haru@lemmy.world
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    10 months ago

    Looking at Twitter, there’s been a massive demand. It took me nearly 30mins to get my order in so it was certainly possible for regular users.

  • azdle@news.idlestate.org
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    10 months ago

    Keep trying, it came back in stock for me, and I got that message on the OG deck preorder day, but still managed to get in with a pretty early ship date.

  • Eggyhead@kbin.social
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    10 months ago

    I just bought a 512 OLED here in Europe and it was unreal how easy it was to buy. I logged in an hour after sales went live, put in my information and clicked buy. That’s it. Estimated delivery in 3-5 business days, and I honestly don’t know if I actually trust that.

  • cpw@lemmy.ca
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    10 months ago

    Yeah, I got the error page a bunch of times, then the “we’re out of stock”, and finally, an order confirmation! I suspect the servers were just overloaded - valve is definitely underestimating demand - and then they were running into fulfillment issues that have slowly been sorted out.

    There’s no doubt some bots got some, but I think there’s a lot of happy second steamdeck owners today as well…

    • Chailles@lemmy.world
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      10 months ago

      I don’t think it’s a matter of underestimating demand. Granted, I don’t know anything about scalability in terms of infrastructure for this stuff, but I figure they may have just figured it not worth it to scale things up for a demand that will fix itself within hours.

  • keyez@lemmy.world
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    10 months ago

    I did get a limited edition one after 2 hours of trying minutes after the launch.

    I also got that error about too many purchases, logged me out a handful of times, out of stock only to say failed to initiate order a dozen times after that but finally got one.

  • FiveMacs@lemmy.ca
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    10 months ago

    I’d just assume they don’t want my money and I wouldn’t give it to them.