Edit: to this rant because I think they deserve it. I’m guessing they did have a ton out bot orders that they cancelled because they are back in stock and my order went through.
They said they were combating bots. I tried checking out as soon as the new decks went on sale. I was going to get the limited edition. Once their servers finally caught up it said it was out of stock. I tried switching to the 1TB non limited edition and they said “you’ve been trying to make too many purchases”. I finally got through again and it said the regular one was out of stock. How was it not bots buying these of a regular user couldn’t get through.
I take it you weren’t there when the first preorders opened up.
Even if bots were non existent there’s an insanely high demand for not a lot of supply. People really need to start going into things with better expectations, knowing that it’s going to be a madhouse and more than likely they will have to wait.
I remember trying to get a 3000 series graphics card in 2020. Shit just hard to get now, gaming is more profitable than movies now. Fact is day 1 it’s always going to be like this - forever
Could also have just been some regular buyers getting lucky while others didn’t get through. Bots would have had the same issues, getting through the broken servers.
Looking at Twitter, there’s been a massive demand. It took me nearly 30mins to get my order in so it was certainly possible for regular users.
Keep trying, it came back in stock for me, and I got that message on the OG deck preorder day, but still managed to get in with a pretty early ship date.
Thanks, I did finally get through that’s why I edited my rant.
I just bought a 512 OLED here in Europe and it was unreal how easy it was to buy. I logged in an hour after sales went live, put in my information and clicked buy. That’s it. Estimated delivery in 3-5 business days, and I honestly don’t know if I actually trust that.
Yeah, I got the error page a bunch of times, then the “we’re out of stock”, and finally, an order confirmation! I suspect the servers were just overloaded - valve is definitely underestimating demand - and then they were running into fulfillment issues that have slowly been sorted out.
There’s no doubt some bots got some, but I think there’s a lot of happy second steamdeck owners today as well…
I don’t think it’s a matter of underestimating demand. Granted, I don’t know anything about scalability in terms of infrastructure for this stuff, but I figure they may have just figured it not worth it to scale things up for a demand that will fix itself within hours.
I did get a limited edition one after 2 hours of trying minutes after the launch.
I also got that error about too many purchases, logged me out a handful of times, out of stock only to say failed to initiate order a dozen times after that but finally got one.
I’d just assume they don’t want my money and I wouldn’t give it to them.