I find it extremely frustrating how weirdly wrong-density much documentation is. It’s extremely detailed in all the wrong places and often lacks examples for common use cases.
I learned a while ago that news articles are supposed to have increasing levels of detail from top to bottom. Each paragraph adds a bit more context, but the general picture should be contained in the first one. Hardly any documentation follows that pattern.
Obviously I don’t know the business in question, but it’s quite possible that the company has a bunch of longer running contracts that would become a loss if the inputs become much more expensive.
Of course, businesses will use the opportunity to charge more, but sudden price hikes are a very real problem.