The T7 series gets very hot under sustained writes, hot enough to be uncomfortable to hold, and as you’ve found, sometimes hot enough to shut itself down. I have also seen that problem with intermittent writes if the drive is buried under papers, so I make sure that it is on the desk with available airflow near it.
If I’m going to be doing a bulk write to fill up one of my non-Shield T7s, I literally place a metal bowl with ice directly on top of it for the duration of the transfer. But I’ve found that extreme step is only necessary when I’m writing continuously. YMMV.
I found my R8000 to be very reliable for eight-plus years. Although I’ve replaced it with an OPNsense router so I can have VLAN and multiple WAN support, I still roll it out once a year to support my Twinkly holiday lights. Sorry yours had an issue.