Sadly thats on you as consumer because you put your blind trust into Service Manager. Always question it, is this really required/needed, how bad is it worn.

My 2017 Tacoma I had since new I havent had to pay for any service for 5 years. From free oil changes and tire rotations to even cabin filter. I always did my own brake pads, wipers, engine air filters, belts, spark plugs when it was needed. I would come and get my free oil change and they usually would give me small list that suggested what needed attention based on Service manual (that we all have for our vehicles in glovebox or the phone app). I would tell them Thank you for oil change and decline other suggested stuff. Then I would just buy the needed parts and do it myself if it was REALLY NEEDED. Most time it wasnt…they in business of making money so they suggest some stuff way early. You can even ask to speak with your technician and ask him. Those guys usually will be straight shooters with you.

My Tacoma reached 149k miles after 6years with zero major issues and I just recently traded in for a 2024 Tundra. They gave me 18,500$ for my Tacoma so I couldnt pass up a great deal. But yeah, at 40k miles there is no way you needed 1300$$ worth of work. They took you for a ride as general maintenance on Toyotas is very reasonable in price.

geez, well thats a ripoff for sure at 160$. all my Toyotas have had free oil changes and 2 tire rotations per year with Platinum Family Plan.

after I reached 120k miles on my last 2 trucks I did it myself . Oil Filter OEM Toyota were 8-10$ and 35$ for 6 quarts of Full Synthetic Oil