We never get a better model, since we need a 4 door (carseats) they always give us the base model 4 door Cooper.

I think this is a tough question. With our Ford(Mach-e) , dealership was excellent with service.

With our VW(ID.4), one dealership was useless and kept pushing me off while another dealership was friendly, quick, and had great service

And with our mini (just the plug in hybrid for now) both dealerships we dealt with were stellar, and each recommend the other if we needed.