Probably a dumb question but I received my RMA instructions today and they mentioned to ship it in the original carrying case and charger And once they receive the unit a replacement will be shipped to me. I am assuming that means I won’t be receiving my original deck that I sent for the dead pixels but a different one. my question is will it also come with a new carrying case? For anyone that’s been through this with other decks. I just want to make sure I don’t somehow not receive a case back as I really like the case that came with the LE.
valve planned for the case to be the protective packaging. cant imagine they want people sending back their deck poorly wrapped in bubble cushions/crumped paper lol. and i dont think people want valve shipping back their deck in a bunch of paper trash either.