Probably a dumb question but I received my RMA instructions today and they mentioned to ship it in the original carrying case and charger And once they receive the unit a replacement will be shipped to me. I am assuming that means I won’t be receiving my original deck that I sent for the dead pixels but a different one. my question is will it also come with a new carrying case? For anyone that’s been through this with other decks. I just want to make sure I don’t somehow not receive a case back as I really like the case that came with the LE.

  • YouOnly-LiveOnce@alien.topBEnglish
    1·
    1 year ago

    I’ll be getting my instructions too soon I hope… at least submitted 24 hours ago now.

    Just these things right:
    case
    deck
    charger in charger box
    original box + label

    I can take out the limited edition microfiber and lil weird power brick sleeve thing?

    • NoLoveForDrJones@alien.topBEnglish
      1·
      1 year ago

      i’m curious about this as well. i’m assuming so since some have posted their collection of power cable socks.

  • isekaicoffee@alien.topBEnglish
    1·
    1 year ago

    valve planned for the case to be the protective packaging. cant imagine they want people sending back their deck poorly wrapped in bubble cushions/crumped paper lol. and i dont think people want valve shipping back their deck in a bunch of paper trash either.