“I can see that one of my friends is apparently watching a ton of cheesy, soft porn stuff,” a user said of Plex’s Week in Review email and Discover Together feature.

Many Plex users were alarmed when they got a “week in review” email last week that showed them what they and their friends had watched on the popular media server software. Some users are saying that their friends’ softcore porn habits are being revealed to them with the feature, while others are horrified by the potentially invasive nature feature more broadly.

Plex is a hybrid streaming service/self-hosted media server. In addition to offering content that Plex itself has licensed, the service allows users to essentially roll their own streaming service by making locally downloaded files available to stream over the internet to devices the server admin owns. You can also “friend” people on Plex and give them access to your own server.

A new feature, called “Discover Together,” expands social aspects of Plex and introduces an “Activity” tab: “See what your friends have watched, rated, added to their Watchlist, or shared with you,” Plex notes. It also shares this activity in a “week in review” email that it sent to Plex users and people who have access to their servers.

This has greatly alarmed a wide swatch of Plex’s user base, who have blown up the Plex forums, the Discover Together blog post comment section, and Reddit with posts about disastrous overshares created by the feature. A sampling of posts: “Discover Together and Week in Review emails are a MASSIVE breach of privacy and trust!,” “Security breach: Why is my friend receiving notifications to rate movies I’ve watched?,” “Weekly review emails data leak,” “Plex crossed a line with ‘Your week in review’ emails today.’”

The feature is opt-out, meaning that many people were very surprised to get these emails and see this feature, as it’s up to users to proactively turn it off (instructions here and here).

“I can see that one of my friends is apparently watching a ton of cheesy, soft porn stuff (think classic ‘skinemax’ fare) from some server (it’s not mine) or Plex channel, and I am 100 percent sure they would be mortified to know that I know this,” one user wrote on the Plex Forums. “Now replace this friend, who’s just enjoying their downtime with some cheeky T&A, with a teenager who may be having difficulty figuring out feelings about their sexuality and are just trying to explore by watching LBGT dramas to see if anything there resonates or can help them figure things out. Suddenly, one of their intolerant friends or parents gets a detailed email report with a cheery title listing every little thing they’re watching…This is a dystopian nightmare of a feature and I honestly can’t believe it’s been rolled out as opt-out like this. SHAME ON YOU, PLEX!”

“I wonder how many people just had their week’s porn selections emailed to their Plex friends,” another user posted. “I just got an email about a friend’s watching habits which he definitely didn’t want to share. He insists he’s never opted into any data sharing, but…it went out anyway.”

“I’m sure there’s a certain percentage of people who want to know what kind of porn their grandma likes, but I’m hoping it’s not the majority,” another posted.

Otto Kerner, who is a moderator of the official Plex forums, said that porn viewing habits would only be shared if Plex can make a “match” of the media with online databases like IMDb. “Many pr0n titles are either not listed there at all [sic],” Kerner wrote. It’s worth noting, however, that there are many adult titles on IMDb.

There are hundreds of posts about the issue on the official Plex forums, many of which point out that many Plex users chose to use the service in the first place because it is a “self-hosted” alternative to streaming that many people go into believing they will have more control and privacy than is offered by Hulu, Netflix, and other streaming services. Plex is also used by many users to play and stream files that they have illegally pirated (the ability to do this is largely behind the initial popularity of Plex), though the company has been trying to move away from the perception that most people are using it to play pirated content. “The fact that this data is available to you AT ALL … That is just … Mind boggling, and completely against the very notion of self hosting,” one user wrote. “I feel betrayed that was done without telling me that this data was going to be collected. Let alone acted upon. It’s dangerous. Certain entities would LOVE to have that data…which could mean jail time for some.”

“The ‘See what your friends are watching’ will be great for all the people with secret porn libraries. Or when you start watching a Jan 6th documentary, and you see Aunt Becky start commenting about it being part of a satanic conspiracy,” a commenter on Plex’s blog post announcing the feature wrote. “I can also say that not one person I have talked to has ever liked the idea that I can see what they’re watching from my server.”

Plex did not respond to requests for comment sent from 404 Media. Plex employees have been posting regularly in the forums explaining that people can opt out of the data sharing, and have also said media watch “sync events,” which it uses to track viewing history, do not tell the company the nature of the file played: “There is no way to know whether something being ‘watched’ occurred because you went and saw it at the theater and then marked it on the Discover page when you got home, you watched through a personal Plex Media Server Library, or anything else.”

    • ki77erb@lemmy.world
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      1 year ago

      I really tried to get Jellyfin to work but I had so many issues. After a lot research and tinkering I finally got it to work… for about 30 seconds. No matter what I played the video would freeze shortly after starting and the audio would continue. Didn’t matter if I was remote or on the same network. I gave up.

    • Astro@sh.itjust.works
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      1 year ago

      I’ve been using Emby now and it’s just better, plus Jellyfin uses some of Emby’s databases (as per a few crashlogs I’ve seen)

    • Thermal_shocked@lemmy.world
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      1 year ago

      Why do you drive whatever you drive when you can just fly everywhere? Your question is stupid and you should feel stupid.

  • TK420@lemmy.world
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    1 year ago

    TIL people have extra space for porn on their Plex servers. I’m surprised because I don’t think I’ve saved any porn since the dialup days because, well, dialup.

  • Zagorath@aussie.zone
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    Honestly Plex has always given me the icks. Its weird hybrid of self-hosted but managed through their servers always struck me as the worst of both worlds. I’d rather put in a small amount extra effort to properly self-host my stuff, or do significantly less work and use something cloud-based. I just don’t understand what niche Plex is supposed to serve.

    • spaghettiwestern@sh.itjust.works
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      1 year ago

      Same reaction here. My Plex install lasted until I realized that I had to log into their servers to watch my own content. WTF is an understatement.

      • RaoulDook@lemmy.world
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        1 year ago

        You don’t have to log into it, you can turn off authentication for your local network.

        If you’re accessing it over the Internet without a VPN, then it should be no surprise that it requires a “cloud” login.

        • spaghettiwestern@sh.itjust.works
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          1 year ago

          Who said anything about authentication to access it? A server cannot be set up without creating an account with the company and allowing the server to send Plex data.

          • RaoulDook@lemmy.world
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            1 year ago

            You did. It was implied in your statement about logging into their servers. If you didn’t mean that then you should have worded it differently.

            • spaghettiwestern@sh.itjust.works
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              1 year ago

              Wow, you not only think you’re a mind reader, you lecture like a 1st grade English teacher. You must be really fun at parties.

      • Radical Dog@lemmy.world
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        1 year ago

        I cannot fathom why Plex is so dominant while Jellyfin, for my taste, is better. And Jellyfin is explicitly free, contributors cannot be paid, because they are funded by their intense hatred of capitalism.

    • voxel@sopuli.xyz
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      1 year ago

      no need to setup or pay for ipv4 tunnels (which is basically what plex handles for you) or ipv6 (while ipv6 IS great, prefixes offered by isps are usually dynamic and you’ll need ipv6 on your mobile connection too)
      getting a public ipv4 is basically impossible task nowadays, most isps only hand them out to registered business on enterprise grade connections, and even if you’re a business, STATIC ip is an extra upsell.
      and isps that do hand out them to customers charge extra for it, and usually quite a lot.

      • Zagorath@aussie.zone
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        1 year ago

        My ISP gives static IP for free to all customers. Other popular ISPs in my region which are popular among people even moderately savvy will offer it for a very modest fee ($5/month extra is what a quick Google suggests).

        Or you can set up dynamic DNS. Use Cloudflare to point to your home IP address, and run an extremely simple script which automatically updates that IP address with Cloudflare.

        The only way it becomes a problem is if your home Internet connection is behind CGNAT and can’t be changed. (From what I’ve heard, many ISPs that use CGNAT by default will give you a public IP as long as you notify them of your desire for one.) But that’s an egregiously bad service and you should be looking to move to a better company.

  • 👍Maximum Derek👍@discuss.tchncs.de
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    1 year ago

    My privacy is again protected by not having friends!

    Seriously though, I didn’t know there were ways to follow/friend people on plex. Why would one want to see what others are watching?

        • Darkassassin07@lemmy.ca
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          1 year ago

          Plex isn’t hosting the illegal content and that which they are hosting they properly license. Plex in particular is pushimg harder and harder to host content for you, instead of you hosting your own.

          Officially, the ‘personal media server’ side of things is for sharing home videos/pictures, not commercialized content. (this applies to Plex, Emby, and Jellyfin)

          It’s the users/server operators responsibly to have the correct licensing for whatever they are hosting to others.

    • lolcatnip@reddthat.com
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      1 year ago

      I’d like to know what my friends are watching because then I might choose to watch the same thing so I could discuss it with them, especially if it was something I was planning on eventually watching anyway.

      But OTOH I really don’t want to know about any of my friends’ porn watching habits.

  • spiderkle@lemmy.ca
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    1 year ago

    It’s a huge privacy messup and it will make a lot of plexpass users think harder about abandoning plex for jellyfin, emby or kode.

    It also raises the question why any recorded watch-activity is being sent to the cloud at all! The server can save that info locally.

    Sure they want a social-media-infested netflix-clone, but that’s not what people use plex for.

    • archomrade [he/him]@midwest.social
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      It is beyond me why they keep shooting themselves in the foot with these updates.

      It’s like every new feature they put out is an intentional reminder that they have access to your watch history/library data, and then their user base gets angry all over again.

      Maybe they’re trying to push out the users that are using it for those reasons so they can market it to a broader audience that doesn’t give a shit about privacy? I have no idea. But the drawbacks are really starting to outweigh the benefits, I’m having a hard time imagining who this is really for now.

  • Astro@sh.itjust.works
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    1 year ago

    So, obviously this is a very bad thing to happen to Plex; however there is a secret/locked library functionality iirc from using it before.

  • Cagi@lemmy.ca
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    Plex isn’t another evil tech company, it’s just full of stupid features and unresolved bugs. Jellyfin just isn’t good enough to replace it yet; it’s more finicky to setup, isn’t as good as matching titles and displaying the metadata, and has fewer features. But it is catching up fast.

    • Jamie@jamie.moe
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      The title matching is what made me go to Plex. Some shows were impossible to get sorted right on Jellyfin. Plus there’s a lot more ecosystem around Plex

      • Gabagoolzoo@kbin.social
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        It’s not impossible, you just need to name your files correctly. I haven’t had a single issue with either Jellyfin or Plex. Used both for many years.

      • Player2@sopuli.xyz
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        Out of curiosity, what sort of challenges did you have with setting up shows in jellyfin? I’ve been working with it and haven’t encountered any issues yet

        • Jamie@jamie.moe
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          The issue, I think, was because most of what I use it for is anime. So some shows wanted the Japanese title, others wanted the English title, some couldn’t be found at all. My US TV shows and movies never had that problem.

  • HurlingDurling@lemm.ee
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    What is it with all this “sharing with friends and family”? FFS if I want to share something, I will fucking call them and tell them about it, I don’t need some stupid app doing that for me

    • Un4@lemm.ee
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      I tried jellyfin a year ago and could not switch as it did not have transcoded downloads feature. All of my library is 4k HDR and do not want to download dozens of gb of movies on my phone when traveling. Do you know by any chance that they have implemented this feature already?

        • Un4@lemm.ee
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          1 year ago

          Lol, I won’t be using ffmpeg commands while I’m on holiday traveling and just want to watch a movie. It is faster just to download it from a torrent lower quality directly than jump through these hoops. And if I am doing that, why do then I need a media center anyway, I can just go back to the old days playing downloaded files directly.

          The only thing holding me in plex is transcoded downloads.

  • Phoenixz@lemmy.ca
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    1 year ago

    Hello jellyfin my old friend!

    Anytime I feel that jellyfin isn’t ready yet, I am so SO happy that I’m not using Plex and I notice that jellyfin is pretty awesome

  • VagueDirector@aussie.zone
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    1 year ago

    That’s why I have a jellyfin server for pron and plex for regular media. I originally tried to setup plex for pron as well, but when testing I couldn’t be absolutely certain that it would be hidden from other users

    • Echo Dot@feddit.uk
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      Why do you even need it in a Plex server, the whole advantage of a Plex server is that it gives you the same experience you get from a streaming platform. So you can sync your viewing between devices and get automatically arranged shows broken down between season and episode (so better than Amazon can manage it).

      Why do you need that for your, I’m assuming, 2 min porn videos?

      • VagueDirector@aussie.zone
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        11 months ago

        Being able to browse a multi-TB library from any device is pretty nice. After the PH purge disappeared many of my favourite links overnight I started taking collecting seriously. Also transcoding helps when away from home with a mobile internet connection. Before jellyfin I was using shitty hidden photo album phone apps to hold my collection

    • atocci@kbin.social
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      Oh is that a known issue? I had it happen for the first time yesterday. Had to reload the page, but it fixed it.

      • atocci@kbin.social
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        1 year ago

        Debilitating? I dunno, I don’t do anything too advanced with it but it plays my BluRay rips fine.

        • spikespaz@programming.dev
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          11 months ago

          It often stops working when I try to scrub too much. Fast forwarding goes too far (randomly multiples) on Android (Google TV) and Firefox. Subtitles just do not sync, no matter what I try. I’m really lucky to get a movie with good subtitles. It can’t fetch metadata while a VPN is active. Jellyfin is garbage and I maintain that.

  • Chakravanti@sh.itjust.works
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    How much does it cost to Pirate instead and not have to worry about this stupid fucking shit?

    That’s not a real question. If you can’t tell. ARGH!