Hi, starting from yesterday I am trying to setup new refurbished steamdeck, without success. I’ve seen every possible error during this setup process. Currently after selecting wifi network it starts installing and then stops with update error. I’ve tried so far
- multiple reboots, shutdowns
- using WiFi, phone tethering, connecting thru wired connection, using WiFi 2.4ghz extender
- using recovery image version 3 and 4, reimaged whole device from SD card - after this operation physical buttons stopped working (until I put device to sleep, after waking up they are working) Device itself is in superb condition, no backlight bleed, everything looks like new. I guess this can be problem with new update 3.5.5 which has some error (there is error report on GitHub). I’ve seen a lot of people having problems installing this update.
This is how my problem looks like: https://youtu.be/9vu1TeCcU1U
What can I do?
I’d contact steam support and see what they say.
I just sent support question. Will update here what they said.