Western Digital-owned SanDisk isn't doing great at the moment, with frustrated customers complaining that their valuable data is at risk due to failing SSDs. Although the company...
  • Maki85@alien.topBEnglish
    1·
    10 months ago

    It’s the newer extreme pro models with faster transfer rates, not the older ones. Older ones are rock solid, have a dozen of them at work and things are amazing.

  • flux_capacitor3@alien.topBEnglish
    1·
    10 months ago

    I knew there was something wrong with these when they all went on sale for half price about 6 months ago. Almost got one too. I never keep data on one drive anyway, but still.

  • twister55555@alien.topBEnglish
    1·
    10 months ago

    Funny, my sandisks micro SD cards all died within 6 months, I said never again to SanDisk, they’re like the acer of the storage world

  • starfishy@alien.topBEnglish
    1·
    10 months ago

    Reputation in data storage is hard to make and easy to destroy. SanDisk not only made a defective product, but has since shown that they are not standing behind their products. I have bought SanDisk in the past, but their reputation is now destroyed for me.

    I work in data storage, but not for a hardware manufacturer nor for any of the involved parties.

    • MBG612@alien.topBEnglish
      1·
      10 months ago

      Man i just bought the one in the photo from Costco last week bc it was on sale.

    • circuitousroundabout@alien.topBEnglish
      1·
      10 months ago

      yup

      they used to be top tier in flash storage in the early days

      have a sandisk right now that i still use daily

      would be looking for other options next time

      and WD owns them

  • bah_boom@alien.topBEnglish
    1·
    10 months ago

    I was about to by an external hard drive that looked just like that…. Which one do y’all recommend then?

    • n1ghtbringer@alien.topBEnglish
      1·
      10 months ago

      There are no “good” drive manufacturers. All of them eventually put out a bad model or series and you won’t have any warning until they start going bad en masse.

      Make backups.

  • TitsMcGrits@alien.topBEnglish
    1·
    10 months ago

    It took me seven months and hours of work to get those clowns to honor their warranty for a failed drive. There were dead links everywhere, broken email addresses, support lines where the calls dropped routinely. Not only did their product suck but they have the most dysfunctional warranty process I’ve ever seen. I eventually had to file a complaint with my state attorney general to get them to honor the warranty. I’m never buying SanDisk again.

    • contactlite@alien.topBEnglish
      1·
      10 months ago

      PayPal and Subway have nonexistent customer service. PayPal’s phone will drop the call when selecting to making a claim. Subway seems to move everything to an automated system, so I got my bank to charge back after giving me someone else’s less expensive order.

    • isuckatgrowing@alien.topBEnglish
      1·
      10 months ago

      Sure would be nice if our totally-not-corrupt government would crack down on companies offering warranties that they never honor. Maybe if we complain about it constantly for the next 20 years, they’ll give us a nice speech about it and pass a symbolic bill voicing their displeasure.

      • ahecht@alien.topBEnglish
        1·
        10 months ago

        Meanwhile SanDisk SD cards always had an absolutely terrible reputation for high failure rates and terrible performance on anything involving random writes. I remember back in the PalmOS days that Palm officially recommended not using cards from SanDisk.

    • SergNH@alien.topBEnglish
      1·
      10 months ago

      Seagate has been no better within the last year. Maybe it’s just with their NAS hard drives. Bottom line is that these drives are failing and it takes 2-3 months if your lucky to get a recertified HD back. Wait, it gets better! Only to find out that the recertified drives fail straight out of the box.

      I had 2 Seagate NAS drives fail within a month of getting them brand new. I got these in the beginning of July. I RMA’d both drives and it took at least 8 weeks to get RMA & ship them. Another 8 weeks to get them back. Only to have both fail right out of the box.

      Only last week was I able to send them out for RMA. At this rate I will be lucky if I get the drives back in January. Will they work? Who the hell knows.

      • FastRedPonyCar@alien.topBEnglish
        1·
        10 months ago

        HGST drives are the only drive I will ever use for storage.

        Backblaze reports have validated my stance.

      • AmoebaPrize@alien.topBEnglish
        1·
        10 months ago

        I had a new 1tb 7200rpm drive from 2016?ish that started having errors after 2 months of use. It still passes SMART and hasnt had any data loss, but it is firmly in the “do not store anything important on” category.

    • Dornhole@alien.topBEnglish
      1·
      10 months ago

      My Sandisk drive failed prematurely recently and I’d love to know where you started so I can save myself as much of a headache as possible.

    • Jusanden@alien.topBEnglish
      1·
      10 months ago

      Likely not affected, by this issue at least.

      That being said… SD cards are notoriously faillable and do not like to high read/write cycles. If you’re keeping data there long term, you shouldn’t be. It’s why most professional cameras come with two sd cards in case one fails.

  • Sempere@alien.topBEnglish
    1·
    10 months ago

    Damn, I was just about to buy a few of these for christmas.

    Definitely skipping now.

    • thirsty_for_chicken@alien.topBEnglish
      1·
      10 months ago

      I just ordered two of these for work. I looked up the competition for what to get and these have glowing reviews, as do other options that all seem identical. And everything is ultimately from one or two parent companies.

      What’s the alternative??

  • Ok-disaster2022@alien.topBEnglish
    1·
    10 months ago

    Honestly even their micros cards for phones had issues. I used them in my phones exclusively but they’d fail after a few years. Started swapping to Samsung cards, and still have them all working (had to upgrade one recently).

  • mlvisby@alien.topBEnglish
    1·
    10 months ago

    I always though SanDisk was one of the top tier companies, well that was wrong.

  • faxanidu@alien.topBEnglish
    1·
    10 months ago

    Skimmed the article but I have 2 of those exact model in the pic and had then about 2 years now no issues. Weird.