Western Digital-owned SanDisk isn't doing great at the moment, with frustrated customers complaining that their valuable data is at risk due to failing SSDs. Although the company...
It took me seven months and hours of work to get those clowns to honor their warranty for a failed drive. There were dead links everywhere, broken email addresses, support lines where the calls dropped routinely. Not only did their product suck but they have the most dysfunctional warranty process I’ve ever seen. I eventually had to file a complaint with my state attorney general to get them to honor the warranty. I’m never buying SanDisk again.
PayPal and Subway have nonexistent customer service. PayPal’s phone will drop the call when selecting to making a claim. Subway seems to move everything to an automated system, so I got my bank to charge back after giving me someone else’s less expensive order.
Meanwhile SanDisk SD cards always had an absolutely terrible reputation for high failure rates and terrible performance on anything involving random writes. I remember back in the PalmOS days that Palm officially recommended not using cards from SanDisk.
Sure would be nice if our totally-not-corrupt government would crack down on companies offering warranties that they never honor. Maybe if we complain about it constantly for the next 20 years, they’ll give us a nice speech about it and pass a symbolic bill voicing their displeasure.
Seagate has been no better within the last year. Maybe it’s just with their NAS hard drives. Bottom line is that these drives are failing and it takes 2-3 months if your lucky to get a recertified HD back. Wait, it gets better! Only to find out that the recertified drives fail straight out of the box.
I had 2 Seagate NAS drives fail within a month of getting them brand new. I got these in the beginning of July. I RMA’d both drives and it took at least 8 weeks to get RMA & ship them. Another 8 weeks to get them back. Only to have both fail right out of the box.
Only last week was I able to send them out for RMA. At this rate I will be lucky if I get the drives back in January. Will they work? Who the hell knows.
I had a new 1tb 7200rpm drive from 2016?ish that started having errors after 2 months of use. It still passes SMART and hasnt had any data loss, but it is firmly in the “do not store anything important on” category.
It took me seven months and hours of work to get those clowns to honor their warranty for a failed drive. There were dead links everywhere, broken email addresses, support lines where the calls dropped routinely. Not only did their product suck but they have the most dysfunctional warranty process I’ve ever seen. I eventually had to file a complaint with my state attorney general to get them to honor the warranty. I’m never buying SanDisk again.
My Sandisk drive failed prematurely recently and I’d love to know where you started so I can save myself as much of a headache as possible.
PayPal and Subway have nonexistent customer service. PayPal’s phone will drop the call when selecting to making a claim. Subway seems to move everything to an automated system, so I got my bank to charge back after giving me someone else’s less expensive order.
It is the AI revolution at work.
I’m glad I didn’t see this post until two months after buying a SanDisk…
Sigh. Sandisk used to have best CF card years ago.
Meanwhile SanDisk SD cards always had an absolutely terrible reputation for high failure rates and terrible performance on anything involving random writes. I remember back in the PalmOS days that Palm officially recommended not using cards from SanDisk.
Sure would be nice if our totally-not-corrupt government would crack down on companies offering warranties that they never honor. Maybe if we complain about it constantly for the next 20 years, they’ll give us a nice speech about it and pass a symbolic bill voicing their displeasure.
Seagate has been no better within the last year. Maybe it’s just with their NAS hard drives. Bottom line is that these drives are failing and it takes 2-3 months if your lucky to get a recertified HD back. Wait, it gets better! Only to find out that the recertified drives fail straight out of the box.
I had 2 Seagate NAS drives fail within a month of getting them brand new. I got these in the beginning of July. I RMA’d both drives and it took at least 8 weeks to get RMA & ship them. Another 8 weeks to get them back. Only to have both fail right out of the box.
Only last week was I able to send them out for RMA. At this rate I will be lucky if I get the drives back in January. Will they work? Who the hell knows.
HGST drives are the only drive I will ever use for storage.
Backblaze reports have validated my stance.
I had a new 1tb 7200rpm drive from 2016?ish that started having errors after 2 months of use. It still passes SMART and hasnt had any data loss, but it is firmly in the “do not store anything important on” category.
There are only 2 kinds of storage… Those that have failed and those that will.