IT needs more brains, so why is it so bad at getting them?::Open-book exams aren’t nearly open enough

  • thelastknowngod@lemm.ee
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    1 year ago

    Honestly just changing the interview process would be enough to get more people into the business.

    Literally yesterday I did a code challenge to track the distance, speed, maintenance schedules, and predict collisions of forklifts in a warehouse. The job I was applying for was a pretty average SRE roll… System design, IaC, CI/CD pipelines, PromQL, etc… How is the code challenge representative of the job in any way?

    I feel like I need to learn leetcode algorithm patterns just for the interviews… I never need them for the actual jobs I get hired for.

    • linearchaos@lemmy.world
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      1 year ago

      Pre-COVID I needed a low - mid level help desk person.

      My screening questions were:

      What are the steps for troubleshooting not being able to print.

      Excluding out of paper or out of toner / ink which are states clearly displayed to the user, What is the most likely cause for not being able to print.

      If a user puts a ticket in that they’re getting BSoD but they missed what the message was. How do you find out what that message was.

      I wasn’t even looking for right answers I was just looking for some signal that they had seen the problems before or had a reasonable thought process of how to proceed.

      I had around 150 applicants, six of them said anything at all that would make me think they had seen a printer or blue screen of death situation before.