• theyllneverfindmehere@lemmy.world
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    7 hours ago

    For those complaining about Jira… I used to be one of you. After changing jobs and using several alternatives, I am begging to be back on Jira. Manage Engine is currently the bane of my existence.

    • pageflight@lemmy.world
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      3 minutes ago

      Company started on Asana, individual teams jumped to Jira, company eventually followed. I was always accidentally creating blank tickets in Asana.

    • Kushan@lemmy.world
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      3 hours ago

      Honestly 95% of Jira complaints are because people have crap workflows configured. Out of the box Jira is pretty terrible but it’s very customisable and you need to adjust it to suit your needs - and they have to be your needs and workflows.

      That being said, there’s that last 5% that Jira just gets in the way. If anyone has ever had multiple teams working on a single product, Jira is very prescribed about how you’re supposed to structure that and If you don’t, it’s a pain.

      • xmunk@sh.itjust.works
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        3 hours ago

        I’d suggest that 95% of Jira complaints are actually about corporate culture which is felt most keenly through asshole PMs trying to micromanage you through a ticketing system. It’s mostly a fine piece of software - if you have a certified wizard to configure it it can be great… if you have a dummy it’s going to be barely usable - but you can say the same thing about github issue tracking.

        The unfortunate thing is that the teams most likely to use Jira are also the teams I most likely never want to work on.

    • leisesprecher@feddit.org
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      7 hours ago

      That might very well be the case, however, why are all of these apps so incredibly bad?

      Jira especially seems like the definition of feature creep. It’s more bloated than a lactose intolerant child after a tub of ice cream.

    • expr@programming.dev
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      6 hours ago

      I also wonder if people complaining about Jira are still on Jira Server. Jira Cloud is a much nicer experience. Certainly not perfect, but I’ve yet to see an actual viable alternative (once worked someplace that tried to move all project management to Gitlab… 🤮).

    • Changer098@lemmy.dbzer0.com
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      3 hours ago

      We switched to a different tool that’s developed by the same company I work for, and there has been nonstop complaining about it ever since. Jira might not be the best tool, but it’s better than the alternatives by miles.

      Also technical shit posting on Confluence is just the best. (I don’t like Atlassian, I just want to go back to Jira)

        • TrickDacy@lemmy.world
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          3 hours ago

          I so agree. My boss likes it and I find it bizarre that anyone pays for that garbage. We are switching to JIRA now due to a decision over his head :)

        • killabeezio@lemm.ee
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          5 hours ago

          Oh God. Those are the 2 worst ones. They are mainly used for IT tickets, not for developing software. Jira isn’t the worst, but it does lack basic features. It’s just when companies use Jira you just know you are going to have to deal with a bunch of PMs who all they care about is velocity.

          There are so many other simplified alternatives these days. Basecamp is one.

        • TrickDacy@lemmy.world
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          6 hours ago

          You are lucky. I’ve never used those but I can tell you that PT is a huge piece of shit. The UI is among the worst ever. My go-to example for why I hate it is that you can literally be working on a ticket, reading it or writing in it, and if another coworker does something to it that causes it to move positions in the board or list, the fucking thing will literally disappear from your screen in front of your eyes. It feels like the designers have never used software before.