I was just forwarded this someone in my household who watches our server. That’s it folks. I’ve been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I’ll say it. As of today, I say Plex is dead. Luckily I’ve been setting up Jellyfin, I guess it’s time to make it production ready.

Edit I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

  • twinnie@feddit.uk
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    2 months ago

    I’m all for switching to FOSS alternatives but this is like complaining that video game companies charge you for playing games on your own computer. Maybe they’re just struggling financially.

    • Sir Arthur V Quackington@lemmy.world
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      2 months ago

      More like complaining if a game company comes back to make your game worse after you paid.

      “Yea I know you were enjoying Elden Ring and paid for it and host the multiplayer server yourself, but for reasons, all endgame content is going to require players to login and verify a subscription status to play online. Also greatsword have been depreciated and will be relaunched as a separate client: Elden Sword.”

      • Scrubbles@poptalk.scrubbles.techOP
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        2 months ago

        bingo. “Sorry, we know that this game was completely on your computer, but every time you start the main screen the update of the day actually hits our servers and costs us money. About 4 cents a day, but it adds up! No of course you can’t just disable that, instead you will now need to pay us $5 a month to continue access. - Your friends.”

  • Scary le Poo@beehaw.org
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    Plex pass pricing didn’t change for 10 fucking years. You can still stream locally (which is exactly what you’re doing if you’re using wireguard with Jellyfin, so you can use wireguard with your Plex and have the exact same experience) without a Plex pass.

    If the server owner has a Plex pass then you need do nothing.

    And for FUCKS SAKE, do NOT expose Jellyfin to the internet. It is an insecure pile of shit.

    Plex also warned a month ahead of time without changing pricing so that people could get lifetime Plex pass at the old price.

  • i_stole_ur_taco@lemmy.ca
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    2 months ago

    I have a Plex Pass and my users are still getting this.

    To be crystal clear to anyone getting this email: if the server admin has a Plex Pass, users need to do nothing to continue as normal. The streaming pass is only for users who aren’t connecting to a server that has a Plex Pass.

    What I find shitty about this is that it’s being indiscriminately sent to every Plex account. There’s bound to be lots of people who don’t understand what this means who will be tricked into buying a streaming pass they don’t need at all. I’ve been getting messages from my users all day asking wtf is going on, and I’m getting tired of trying to convince them to just ignore the email.

    • palmtrees2309@lemm.ee
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      2 months ago

      I was reading your comment and the just came in the inbox. Lol I don’t even use plex at this point.

    • Scrubbles@poptalk.scrubbles.techOP
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      2 months ago

      That’s where my head was. If anything, it threw all of my users into a panic, thinking that they had to suddenly start paying. I had a couple immediately uninstall the apps. I don’t blame them, the way it was worded it was pretty much pushing them that they had to. Plex undid years worth of trust right there with them.

      • sugarfoot00@lemmy.ca
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        2 months ago

        What gets me is that they didn’t message plex pass holders about this first. I would have gladly let my users know that they need to do nothing. Instead I’m fielding all kinds of panicked messages.

        • Scrubbles@poptalk.scrubbles.techOP
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          Same. Their wording was obviously meant to push them into just buying the membership. They chose language that sounded like you have to buy it ~or talk to your server admin~.

          It should have been “Talk with your server owner, <<Server owner name>> to see if you need to purchase a subscription or not”. Language like that would be very clear - but they chose not to do that.

          Or even better. <<ServerName>>, which is ran by <<ServerOwner>> already has a plex pass subscription, you can continue watching without a subscription! Gee, how nice that would have been.

    • Variants of Concern@lemmy.one
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      I guess if they know that the user only connects to one server that has a plex pass then they can filter down the email, the thing that keeps me from trying to move to jellyfin yet is that most of my users use multiple servers as a lot of my friends host plex so we cross share to get more coverage

  • macniel@feddit.org
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    2 months ago

    They can just adjust their pricing like that without a warning before hand? Who do they think they are?

    Sad to see Plex becoming another target of enshittification.

    enjoy intro pricing on a Remote Watch Pass

    why would someone enjoy paying for what was free?!

    • masterspace@lemmy.ca
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      They announced this ahead of time. I got the email. They gave everyone a heads up with enough time to buy a lifetime Plex pass and the previous rate.

    • Scrubbles@poptalk.scrubbles.techOP
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      2 months ago

      Right? Absolutely ludicrous. I can’t get over how they can be so arrogant to think they deserve money for that. It’s core functionality that existed before they forked off of emby. They didn’t even write that code. Then they have no infrastructure for it, because it transcodes and streams from my server over my network. Any infrastructure they have in that process is nothing I wanted (looking at the auth that for some reason needs to phone home).

      No, this is too far, I’m officially leaving Plex.

      • macniel@feddit.org
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        2 months ago

        And Jellyfin shall welcome you with open sourcey arms.

        add some wireguard leases so that you can share access to it with your friends, and presto :)

          • macniel@feddit.org
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            2 months ago

            I mean if you want to open up your network to the outside, sure. but a VPN would be a bit more safer, right?

              • masterspace@lemmy.ca
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                Guess how you would get around Plex’s remote streaming fees. Guess what service would be appropriate for tricking two devices into thinking they’re on the same local network.

      • masterspace@lemmy.ca
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        2 months ago

        Incorrect.

        They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

        For comparison, do let us all know which media server youre jumping to that supports secure and seamless remote streaming across a wide variety of devices and ecosystems

        Just buy a lifetime Plex Pass and pay for the software you use. If you had years ago this wouldn’t be a problem and you literally would not notice that money being gone at this point.

        $150 to perpetually operate a media server with free software updates is a ridiculous deal.

        • ReallyActuallyFrankenstein@lemmynsfw.com
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          2 months ago

          They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

          I’m sorry, what? How does me hosting my content on my server connected to the Internet with a connection I pay for, to a remote client that I own and also connected to the Internet that I pay for, “use their servers and network bandwidth”? How is basic remote streaming functionality that existed for the entire time I’ve used it “chew up a huge amount of development time”?

          Their development time - the things they’re bleeding self-hosted users to fund through this change - is entirely focused on their AVOD-hosting, SVOD-hub garbage that every other streaming startup is doing.

          • jacksilver@lemmy.world
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            2 months ago

            If youre using something like a VPN to connect to your local network you wouldn’t need to pay. What you’re basically paying to support is the ability to connect to your server from anywhere in the world in a secure manner.

            This means they’re managing the routing and security elements (on their hardware), which isn’t offered by any open source software. The only software I know comes close would be syncthing where people host routing servers.

              • masterspace@lemmy.ca
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                2 months ago

                Yeah, or that they misconfigured something or didn’t sign into their account, or that it’s a random bug.

                Because if you have a Plex pass your users don’t have to pay anything for remote streaming. And OP is apparently unaware of the well publicized change so I’m thinking they’re the unreliable narrator.

                • potpotato@lemmy.world
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                  I have a lifetime pass. Shared user got this message. It seems like a generic alert to people without a pass.

        • Scrubbles@poptalk.scrubbles.techOP
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          2 months ago

          Define remote streaming, because they all support it unless there’s some term I don’t know about. Jellyfin allows me to remote stream out of the box - just like Plex used to.

          The only thing I can think of that you’re referring to is the proxied streaming thing, which I don’t care about anyway. Jellyfin connects directly to my new server

                • curbstickle@lemmy.dbzer0.com
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                  2 months ago

                  I do.

                  And I wasn’t bitching about Plex. This was my first comment in this thread.

                  That said, I’m also a lifetime Plex Pass subscriber, since waaaayyyyy back. And I’ll add that this is clearly a shitty money grab, and Plex deserves the complaints.

              • masterspace@lemmy.ca
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                2 months ago

                Lol, if you expose a Jellyfin server to the open internet you deserve what happens to your devices.

        • macniel@feddit.org
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          You know what’s a bigger deal? Zero bucks (but please donate to jellyfin as it’s only fair) when you already have your server from which Plex streams your content from and add Wireguard for remote access.

          • masterspace@lemmy.ca
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            Lmao.

            It’s so unfair that plex charges an incredibly small amount of money for development…

            also donate to jellyfin development it’s only fair.

            • emeralddawn45@discuss.tchncs.de
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              2 months ago

              Yeah the difference is voluntary. If i can choose to donate $50 to help development on an open source project, or be forced to pay $150 to support some fucking corporate enshittification, youre damn sure id rather donate. But the point is no one has to if they don’t want to or can’t afford it.

              • masterspace@lemmy.ca
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                I paid $150 like 8 years ago for rock solid media server software with continual updates and client applications continuously updated for virtually every platform available.

                You have to be insanely entitled and whiny to think that’s corporate enshittification or a bad value. Get some perspective.

                • emeralddawn45@discuss.tchncs.de
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                  2 months ago

                  Yeah my perspective is that an open source app that never charges you is better than one than literally fits the definitikn of enshittification by charging more money while decreasing functionality.

  • ClydapusGotwald@lemmy.world
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    2 months ago

    Your users can still stream your content because you have plex pass. This is just notifying everyone who’s on a free account.

    • Reddfugee42@lemmy.world
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      2 months ago

      Except it notified everyone whether their server has a pass or not. In other words, people who don’t need to buy a streaming pass were just told they have to buy a streaming pass.

    • Scrubbles@poptalk.scrubbles.techOP
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      2 months ago

      Well no, they notified everyone, and my users freaked out, rightfully so. One immediately uninstalled the app because of it. So, that trust is just gone. Then second, I’m angry that they’re removing functionality that has been free for a decade for… reasons? As I explain elsewhere, there’s negligible cloud overhead for it. If this was a new feature that was locked behind plexpass or something - fine. Removing functionality I can’t get behind. Sure, my server would keep working, but this is the last straw for me. It’s obvious what’s happening over there, and my users don’t trust it. So I’m out.

  • Windex007@lemmy.world
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    2 months ago

    Does jellyfin let you set up different accounts for remote users so they can keep track of where they are in a tv series (and not give them admin functions?)

      • Windex007@lemmy.world
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        2 months ago

        Ok, ok that’s solid.

        Does it have “library sharing” so one wouldn’t have to login/logout to browse between my own media on my server and media a friend is sharing with me from their server?

        • PM_Your_Nudes_Please@lemmy.world
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          No, each server is accessed separately. You can swap between servers easily, but there is no central way to browse all of your servers simultaneously. Jellyfin was designed specifically to rebel against Plex’s centralization, so that’s not a feature they’re ever likely to implement. There are ways to sync your watch history between servers, but it’s using third-party plugins.

          • Windex007@lemmy.world
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            2 months ago

            I don’t see a technical reason why a client couldn’t log in to multiple remotes to pull and aggregate content through a single interface. No “central” server is required, so if this isn’t an existing feature, I don’t think implementing it breaks any kind of ideology goal on that.

        • Vanth@reddthat.com
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          2 months ago

          They’re totally different servers. You have to log in to each, but you don’t have to log out of one to log in to the other.

          I currently have three up in my browser, each in a browser tab, observing that my siblings and friend who self-host are all into some campy shit. I love it.

          • Windex007@lemmy.world
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            2 months ago

            I’ll need to take it for a test spin, specifically what the experience is through whatever app they’ve got to run through a tv.

            My brother-in-law both share our libraries with a set of people who have accessibility concerns. The Plex interface on a tv blends our two libraries relatively easily for those people. We have the redundancy of the two servers.

            For me it isn’t about what I can do, it’s what can the person who struggles the most with what we already have set up get going. I pretty desperately want to move to Jellyfin (already have the Plex pass, so just for ideological reasons) but I’m not going to leave any of my people behind in the process. This is why I’m so hyper fixated on the case of UX for people accessing through a TV app where someone has access to multiple shared libraries.

            • Vanth@reddthat.com
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              2 months ago

              Setup for remote access by the host is more work, ofc. Remote access on users end can be more difficult depending on how the host sets things up.

              Most popular freebie approach seems to be tailscale VPN. Which requires remote users to connect through the Tailscale VPN. And for the host the free Tailscale option has a cap of 3 users. There is probably a learning curve and perhaps frustration for a low-comfort-with-tech type person.

              Requires some money but I think the easiest remote user experience is Cloud Flare. This is what my brother does, so I haven’t seen it from his end, but on my end it is very easy to access as a user.

              Both have so many help guides online, Tailscale or Cloud Flare.

    • kalpol@lemm.ee
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      2 months ago

      Came here to type this and forgot, and thought this was my comment :D

    • masterspace@lemmy.ca
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      2 months ago

      My god people.

      If you setup Wireguard to use Jellyfin remotely, that would also get around Plex’s fees for remote streaming.

    • SmoothLiquidation@lemmy.world
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      2 months ago

      I used Plex way back when it was really just a desktop client that I ran on a Mac Mini. Once they wanted me to make an account with them to watch my own stuff I found a different solution.

      I’ve been on Jellyfin for years and I am sure there are some features that I don’t have, but it works great for my setup. I have a docker running on my NAS and two shield tvs connected around the house. I keep all my content in a codec that plays on the clients just fine and everyone is happy.

  • tabris@lemmy.world
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    2 months ago

    Deleted my Plex account as soon as I got this email, using the account link in said email, so hopefully they see the connection.

  • Ricky Rigatoni@lemm.ee
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    2 months ago

    “Yes they are your files on your hardware in your home using your internet bandwitdh. But uh… fuck you.”

  • _cryptagion [he/him]@lemmy.dbzer0.com
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    2 months ago

    All I know is I’ve been told over and over and over that Plex is better than Jellyfin because of reasons, so this latest move won’t have me changing my mind!

    • shalafi@lemmy.world
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      2 months ago

      Plex user from way back. Gave them up, forgot why, but lemmy woke me up. Plex is charging for what exactly? And why would I continue when Jellyfin is every bit as easy and free? I feel like I’m missing something.

      (And yes, I got the implied /s. Most of lemmy is very literal, autistic even, missed it.)

    • BakedCatboy@lemmy.ml
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      2 months ago

      I’m not gonna deny that there are definitely lots of Plex fanboys, but there are also definitely a number of issues that legitimately makes it hard to switch.

      For example right now, I can cast from Plex to my Chromecast. In Jellyfin, the cast menu just shows “Play on my device”. Afaik the only alternate app that also supports Chromecast is streamyfin, which seems to be in beta because the cast menu shows icons for my Chromecasts but no name and won’t let me select them.

  • MajesticElevator@lemmy.zipBanned
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    You state that you have a plex pass and are a server owner. In that case you shouldn’t be affected, yet you’re saying you are… what?

    • Scrubbles@poptalk.scrubbles.techOP
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      2 months ago

      Just because I’m not affected doesn’t mean it’s not enshittification, and removing functionality that was free for over a decade.

  • dirtycrow@programming.dev
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    2 months ago

    the people giving their bandwidth away for free now want money to pay their bills?

    To clarify, I disagree with needing an account (sharing my email) with Plex in the first place, and personally would not purchase what is essentially CDN or VPN depending on how plex distributes your content to your end users. However, from these comments it seems like this was a free service they offered and now want money for it, because it is not profitable. Enshittification? Sure, but not unexpected. Apparently this doesn’t affect you if you stream locally either.

    This does complicate things though since now users have to consider paying a subscription for network security or begin distributing OpenVPN configurations to people. In some cases it won’t be possible, like on your TV.

    • Scrubbles@poptalk.scrubbles.techOP
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      2 months ago

      That’s essentially my point of view. Plex enshittified. I was angry at how they handled the enshittification, throwing my users into a flurry, but I’m also not surprised that they’re doing it.

  • Kyle@lemmy.ca
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    2 months ago

    In case people aren’t clear on what’s happening, here is a graphic that illustrates what’s happening.

    • WhyJiffie@sh.itjust.works
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      2 months ago

      I have never used plex, and never will because I like my privacy, but that 20 usd a year does not sound much. thats less than 2 usd a month

      • masterspace@lemmy.ca
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        2 months ago

        People are angry because everyone’s spent too much time on social media and are used to assuming the worst and flying off the handle.

      • cloud_herder@lemmy.world
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        2 months ago

        I bought a lifetime plex pass for like $80 in 2016… is Plex getting more annoying? Yes. But is this a huge affront? No.

  • Scrubbles@poptalk.scrubbles.techOP
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    2 months ago

    and what the hell do they think they deserve my money for anyway? What feature have they brought server owners over the last… 2 or 3 years? Seriously what have they done for us? Last thing I remember is credit skip - which was years ago now.

    • jnod4@lemmy.ca
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      2 months ago

      Wait they’re charging people for the privilege of using one’s hardware and bandwidth to share to friends??

        • Scary le Poo@beehaw.org
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          2 months ago

          It IS a cloud service. You should be smart enough to understand why.

          How many manual connections have you had to set up for your users? That’s right, none. Why? Because Plex does it for you. That’s that cloud part that so desperately ignoring.

          • Scrubbles@poptalk.scrubbles.techOP
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            2 months ago

            It’s literally just pointing them to my IP. It’s a bit of networking. How many manual connections have I set up? Most of them. I have DNS. I opened up 32400. That’s also all I had to do to get streaming to work with Jellyfin. Literally the only difference in getting Jellyfin “remote streaming” up and running is giving my users their username, password, and (DNS or IP) address.

            That’s literally all plex is doing. It’s a dynamic DNS service, that tells your users how to connect to you for you. DynDNS or any dynamic DNS service can do that for you for like, 2 dollars a year, if not for free - or you can pay for a static IP. If someone can run a plex server, then they have enough networking knowledge to be able to set up dynamic dns.

            • sudneo@lemm.ee
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              2 months ago

              Plex works even without DDNS and port forwarding. What you are talking about is otherwise not possible for people with restrictive firewalls or with CGNAT.

              I agree with you that if you expose the service through the internet, then yes, it’s just a DDNS remapping and their costs are tiny, but if you don’t it does go through their infra.