Letters: Readers respond to an article about quitting the rat race, with some saying their generation was handed an untenable position and others saying the struggle is nothing new
That’s not how reality works. If your goals are time-based and you hit your goal, then you did a good job. Quality is different. It’s the managers job to balance speed and quality.
You just say “I achieved my time limit for tickets” and leave it at that. If they give you incompatible goals, that’s the manager’s fault. Just tell them it’s not possible to do a good job quickly.
I’m not talking about the literal who’s right or who’s wrong/fault, I’m talking about the politics, about who has the power, who doesn’t, and who can get away with mistakes by putting the mistakes on others.
That’s not how reality works.
I’ve literally seen what I’ve described happen, on multiple occasions, throughout my career.
That’s not how reality works. If your goals are time-based and you hit your goal, then you did a good job. Quality is different. It’s the managers job to balance speed and quality.
You just say “I achieved my time limit for tickets” and leave it at that. If they give you incompatible goals, that’s the manager’s fault. Just tell them it’s not possible to do a good job quickly.
I’m not talking about the literal who’s right or who’s wrong/fault, I’m talking about the politics, about who has the power, who doesn’t, and who can get away with mistakes by putting the mistakes on others.
I’ve literally seen what I’ve described happen, on multiple occasions, throughout my career.