If features are broken or not working then it’s not fully functional. If they’re advertising refurbished phones as fully functional but sending you broken ones then they don’t deserve your money. I’m glad you’re returning it!

I don’t think you got what you paid for and therefore should return it.

Yeah, maybe once a year, and only if I’m having troubles.

What do they think is so special about FaceTime? Just use messenger, Skype, Snapchat, or any of the other apps

I was an early Fitbit user and LOVED them. I had a bunch of different models. I do miss it.

Open the support app and find “back of iPhone is damaged”