On other posts in this sub about people who have loans through mazda financial. Everyone talks about how they should always call mazda directly for financials and not the dealer. The dealer is there to sell you the car and make money.

I dont know anything about the situation other than this post but It does sound sketchy like the dealer messed up and is trying to get you to pay for it.

Shit, maybe they are getting the loyalty discount and pocketing the money lol