Well, it takes:
2 days for RMA Approval and Label
10 days via UPS to travel to them
3 days for Processing
6 days for shipping of replacement unit
That would be 21-Days, keep in mind that you should not count Sundays as it doesn’t seem like the Steam Deck moved on Sunday at all (when first being shipped to me nor when being returned for replacement). Idk if their warehouse is open on Saturdays or Sundays, which might affect delivery, shipping, and processing.
Nope, I sent mine away last Saturday at 9 am, won’t be arriving at the facility in Utah apparently with the shipping they chose until Next Monday, and then 3 days of processing, ~6 days of return shipping…
If it’s not new / same model (and unblemished) I’ll be returning it I think. I went ahead and bought a glossy model b/c I realized that it’ll be about Christmas before I see the replacement LE, and if I waited until then to order my replacement it’d be like 1-2 weeks into January.