• Kairos@lemmy.today
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    10 months ago

    It reportedly checks subscription upon putting the vest on and supposedly won’t turn off mid ride.

    • Slotos@feddit.nl
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      10 months ago

      And if there’s a bug in that code, you’re fucked.

      Safety features should work if everything else fails. Their failure mode can’t be “fuck it, it didn’t work”. Which is directly opposite to the failure mode of a subscription based service.

      • grue@lemmy.world
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        10 months ago

        This is why:

        1. The FTC needs to do its job and start outlawing all these obscene subscription business models for things that are rightfully products, not services. Where’s my goddamned First Sale Doctrine, FTC?!

        2. Software Engineers working on commercial products need to be professionally licensed, so that proper consequences can be applied for unethical “fail-deadly” designs like this one.

        • Technus@lemmy.zip
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          10 months ago

          As a software engineer, the thought of my code being responsible for someone’s safety is fucking terrifying. Thankfully I’m not in that kind of position.

          From experience though, I can tell you that most of the reasons software is shitty is because of middle or upper management, either forcing idiotic business requirements (like a subscription where it doesn’t fucking belong!) or just not allocating time to button things up. I can guarantee that every engineer that worked on that thing hated it and thought it was fucking stupid.

          Licensing would be overkill for most software as it’s not usually life and death. I think in this case since it’s safety equipment it really should have been rejected by NHTSA before it ever hit stores.

          • grue@lemmy.world
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            10 months ago

            I can guarantee that every engineer that worked on that thing hated it and thought it was fucking stupid.

            As a software engineer who was also a civil engineer-in-training before switching careers, I think one of the big overlooked benefits of being licensed is that it would give engineers leverage to push back on unethical demands by management.

            • Technus@lemmy.zip
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              10 months ago

              Management can always just fire the engineering team and hire one overseas. It’s not like it’s even that difficult to do.

              • grue@lemmy.world
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                10 months ago

                I don’t think you understand what being licensed means. It means the state requires that people doing that job hold a license. Offshoring would become illegal.

        • jaybone@lemmy.world
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          10 months ago

          This is managements fault, not the engineers fault.

          We have to implement the requirements we are given. If we don’t, we get fired and they hire someone else who will do it.

          • grue@lemmy.world
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            10 months ago

            If we don’t, we get fired and they hire someone else who will do it.

            If we were licensed, any replacement would be similarly ethically bound to refuse and that tactic wouldn’t work.

      • Seleni@lemmy.world
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        10 months ago

        My dad worked for AAA. Once he got a call because a lady’s car errored out and thought she didn’t have her seatbelt buckled mid-drive, so it shut the engine off. On the freeway.

        Even without a subscription, failsafes should always fail safe.

        • Slotos@feddit.nl
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          10 months ago

          Thorium reactors have a cleverly dumb failsafe. If reactor control fails, there’s a plug that melts and drains the contents into a container that’s not fit for runoff neutron generation.

          That’s an example of a failsafe that fits its purpose. It’s still possible to fuck it up, but it would take a lot of effort to do so.

      • KISSmyOS@feddit.de
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        10 months ago

        And if there’s a bug in that code, you’re fucked.

        If there’s a bug in your car’s airbag, you’re also fucked.

      • apt_install_coffee@lemmy.ml
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        10 months ago

        Yes, but also from an implementation perspective: if I’m making code that might kill somebody if it fails, I want it to be as deterministic and simple as possible. Under no circumstances do I want it:

        1. checking an external authentication service.
        2. connected to the internet in any way.
        3. have multiple services which interact over an API. Hell, even FFIs would be in the “only if I have to” bucket.
        • Psaldorn@lemmy.world
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          10 months ago

          If the customer is dead, they definitely can’t renew.

          Who wouldn’t tout your service if it saved them?

          But also… why the fuck does this require a sub?

          • grue@lemmy.world
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            10 months ago

            But also… why the fuck does this require a sub?

            Because “fuck you, we’re rent-seeking and you can’t do anything about it,” that’s why.

          • Norah - She/They@lemmy.blahaj.zone
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            10 months ago

            The argument the company makes is that it allows them to sell the device for cheaper upfront, which means that more people can afford to have one. They sell them for $400. But also fuck them, nobody ever died from HP disabling printers.

            • poppy@lemm.ee
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              10 months ago

              Also, if they genuinely wanted to make it more affordable up front in order to get the safety device in more hands, they could charge a chunk initially and then a regular payment plan for so many months. Not paying in perpetuity or we disable it.

        • smitten@lemmy.blahaj.zone
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          10 months ago

          It checks the service when booting up before a ride. After that it doesn’t connect to the internet. If you’ve gone past your grace period of 60 days it won’t boot up at all, and it will alert you that the device isn’t active.

          Don’t get me wrong, I hate the idea of the subscription but it’s important to have accurate information. Did you even read the product page?

          • apt_install_coffee@lemmy.ml
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            10 months ago

            That information changes none of my issues; if you don’t see the plethora of potential implementation bugs involved, either you don’t code professionally or you shouldn’t be.

            • smitten@lemmy.blahaj.zone
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              10 months ago

              I code professionally, specifically I develop very resilient medical software. From a software perspective, as long as the developers are competent I have no issues with the device. There are so many other things you could take issue with when it comes to the vest, but I’m telling you software just isn’t one of them.

              • apt_install_coffee@lemmy.ml
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                10 months ago

                I’m sure the developers are competent, but the reason I care about the design decisions is the same reason the electric brakes on cars don’t interface with its infotainment system; the interface inherently creates opportunities for out of spec behaviour and even if the introduced risk is tiny, the consequence is so bad that it’s worth avoiding.

                If you have to have an airbag be controlled by software (ideally the mechanism is physical, like a pull tab), it should be an isolated real time device with monitoring your accelerometer and triggering the airbag be it’s only jobs. If it’s also waiting to hear back from another device about whether your subscription ran out before it starts checking, the risk of failure also has to consider that triggering device.

                It can be done perfectly, but it’s software so of course it has bugs.

  • replicat@lemmy.world
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    10 months ago

    Honestly the fact that it has code that says “under condition X, don’t save the user” is concerning in and of itself. I wouldn’t trust this thing in the first place.

  • fidodo@lemmy.world
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    10 months ago

    The monthly subscription model leaves me feeling so very conflicted. On one hand, it’s a way to get an important piece of safety equipment for less money up front, which is good—there’s certainly cheaper airbag vests, but there’s more expensive ones, too.

    No, no, there’s nothing conflicting here. If you need expensive safety equipment that you can’t afford up front there’s already a solution for that, it’s called financing. There is no upside to this, it’s just unethical, irresponsible, and dumb.

      • Moira_Mayhem@lemmy.blahaj.zone
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        10 months ago

        It likely doesn’t need a live connection and just checks in occasionally, and if the designers were smart, the logic would be built to err on the side of human safety in the case of no-coms.

        But of course that is not a guarantee.

        Still, in all likelihood the vest has your subscription date stored in local memory and if you are out of coms for a month then likely you aren’t biking anywhere.

    • MystikIncarnate@lemmy.ca
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      10 months ago

      IMO, for a safety system, anything sitting between the device’s sensors (to say it’s time to deploy the safety system, regardless of what it is), and the actual deployment of that safety system, is too many things sitting between those systems. There’s should always be a direct and uninterrupted connection from the safety deployment sensors and the safety deployment system. Nothing in between so the delay in deployment is as close to zero as possible, with no complications that could, in any way, shape, or form, delay or otherwise interrupt the connection between those two systems.

      I really wonder what the mechanism for this license model is, I’m sure their engineers are intelligent and there’s no obvious issues, but say, for example, the sensors that trigger the airbag and the airbags deployment trigger, has something like a relay in between. The relay is controlled by a management computing device that has verified the license and so it closes the relay (so everything works). Say, for example, during a crash, one of the first things that happens is that you’re struck with debris, and in that debris is a very small, very powerful magnet. It happens to land, right where that relay sits, and because of where it impacts, it causes the relay to open… Disabling the airbag. You get wrecked because you were hit with a magnet.

      I’m sure that is not realistic and they’re not using a magnetic based relay for something like this, but I think it demonstrates the point. Anything sitting between (detect) and (deploy) is a risk to life and limb. That includes, but is not limited to, lines of code, relays, disconnects, computers, electronic lockouts, switches, and buttons. Even significant lengths of wire, more than a few inches could be a problem due to induced current or the risk of them being pulled and/or broken. Ideally, the system for detecting that it should deploy and the deployment mechanisms trigger should be in the same, protected box or chassis on the vest, with nothing in-between to inhibit the signal. IMO, the only good way to do this kind of lockout is to control the arming/disarming of the system, where when the system arms (and therefore ready to be used and secure the life and limb of the user), it checks for the presence of a license, first locally (with a license that has been cached that informs when the subscription is set up expire, if that expiry is after now, then arm), and failing that (expiry is before now), check for a license via a link through the app to the web and/or service provider. Providing useful feedback to the user about the system and whether it has armed correctly and therefore ready to deploy.

      Have they done it this way? I don’t know. I don’t trust that they have. I’d rather pay more for a safety system and not have it require a subscription than pay monthly to use the system and potentially have it fail a fucking license check when I need it the most. Bluntly, I don’t trust them to get this right. So fuck this, fuck them, and fuck anyone who supports this with their money. Any company putting a financial condition on the safety of your life isn’t a company that should continue to operate.

      All of this is to say nothing of: what happens if the license servers fail? Can’t check in for a new license at renewal time because the servers are fucked… Well, good luck in that crash you’re about to have. 🖕

      Fucking idiotic to trust a subscription model with your life.

    • Gladaed@feddit.de
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      10 months ago

      Financing can have a higher interest. It is not this easy, but also not too hard.

  • LucasWaffyWaf@lemmy.world
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    10 months ago

    I was hoping that the future would be like Star Trek, a beautiful high tech paradise where we worked our problems out and live in a post-scarcity world. Instead we’re getting Deus Ex, minus the shades and trench coats.

    • sus@programming.dev
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      10 months ago

      I’m pretty sure that “motorcycle airbag vest” is not considered a standard piece of safety equipment by law

        • frezik@midwest.social
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          10 months ago

          Honestly, it’s questionable how much this helps over typical motorcycle safety gear in the first place.

          • PopMyCop@iusearchlinux.fyi
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            10 months ago

            The airbag vests are good. They are worn by the big boys in the moto gp purely because they are so good. Leather saves your skin, pads save you bruises, and with these your soft tissue injuries to the neck and torso are almost mitigated. They are also helpful with joint and bone injuries, as they stiffen certain areas so that your limbs don’t get whiplashed if they grip the pavement when they should slide.

            On the controlled surface of a racetrack, these are a godsend. Obviously on the street, nothing is going to save you from some of the hazards around, like vertical surfaces in the shape of mailboxes, street signs, or nearby cars, but overall they are still able to improve your chances.

  • Uriel238 [all pronouns]@lemmy.blahaj.zone
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    10 months ago

    What will be interesting is how a false negative plays out. A vest fails, someone dies yet the subscription is current: how does the lawsuit play out?

    See, when a life-saving device can fail due to software bugs, our brains point to malicious negligence when it does fail. It’s no longer a badly packed parachute but a company whose billing department wants to kill poor people.

    • Brejela the Purple@lemm.ee
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      10 months ago

      It’s a subscription service for an airbag vest. They’d rather have you die than not pay for a product you already purchased. I’d say that whether or not there’s a mechanical failure, the billing department does want to kill poor people.

    • SkippingRelax@lemmy.world
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      10 months ago

      Limited liability. Negotiate with the family of the victim, ideally don’t pay at all if you can get away with it, and move on. Product management and marketing had a great idea to increase user retention, more in the meeting at 11.

        • NeatNit@discuss.tchncs.de
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          10 months ago

          Sometimes, we must face reality. Newly developed safety features are a selling point and people do pay more for safer cars. If law dictated (and enforced) that all cars must have the exact same safety features, there would be no financial incentive to develop better safety, or much less incentive at least. In reality, car safety features are one of the few examples of things actually trickling down: today’s cheapest cars have safety features that at some point only existed in the most expensive luxury cars. This is fine.

          None of this applies to whatever the fuck the original post is about though.

          • Danterious@lemmy.dbzer0.com
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            10 months ago

            Sometimes, we must face reality.

            Why would I accept a reality that I think is fucked? No I am not gonna do that.

            None of this applies to whatever the fuck the original post is about though.

            Yeah but side tangents are fun.

            • NeatNit@discuss.tchncs.de
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              10 months ago

              Why would I accept a reality that I think is fucked? No I am not gonna do that.

              I claim that this particular aspect of reality is actually fine, definitely acceptable and possibly even good. As I said, new/better car safety features do reach the cheapest models within a number years, making it a net good. Of all the things car companies do wrong, such as privacy, I really don’t think this is one of them.

              As for directly answering you, “Why would I accept a reality that I think is fucked?” – I think I’m misinterpreting you when I interpret that as you basically living outside of reality. That’s an option, I don’t think it’s a good one.

  • FakeGreekGirl@lemmy.blahaj.zone
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    10 months ago

    You know, if I’m going to spend my entire adult life in a cyberpunk dystopia, I should at least be able to get Kid Stealth legs.

  • zbyte64@lemmy.blahaj.zone
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    10 months ago

    So what happens if you start your airbag in an area without cell reception (so it can’t verify your subscription)?

    • Socsa@sh.itjust.works
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      10 months ago

      I have no idea how it’s designed, but it should put a credential on your phone which it can check via Bluetooth. That credential would presumably have an expiration date and the app should only need to validate it once when the status changes.

      • starman2112@sh.itjust.works
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        10 months ago

        If we’re talking “should,” it should default to airbag active when it can’t verify that the subscription hasn’t been paid

        • IndefiniteBen@leminal.space
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          10 months ago

          It shouldn’t be checking anything during a ride. If it needs to be turned on at the start of the ride, it should do all the checks and give a green light or a red light (or some other clear indicator) before they start riding.

          That way, the only way it doesn’t go off if someone wears it while ignoring the “system is not active for safety” warning.

          Shouldn’t be a subscription in the first place, but hey, this is just a weird hypothetical.

      • cyberfae@lemmy.world
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        10 months ago

        Or better yet, it’s better to not require credentials to use a life saving device in the first place.

      • YeetPics@mander.xyz
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        10 months ago

        What would happen if you drop your phone on the road and don’t notice until you are beyond BT range?

    • MrFunnyMoustache@lemmy.ml
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      10 months ago

      I’m going to guess that it checks once a month to see if the subscription is valid, so even if there is a connection issue, it will still work.

      With that said, trusting a company like this to be concerned about your safety and responsible is stupid, because you know there are sociopaths at the head of that company that are even more sociopathic than other companies.

  • lightnsfw@reddthat.com
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    10 months ago

    How often does it check… If you’re out in the middle of nowhere and it can’t get a wifi signal is it going to let you die?

    • oatscoop@midwest.social
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      10 months ago

      This is 100% speculation, but I wouldn’t be surprised if it checks the length of the subscription when connected to a network, then tracks that with a built in clock. There’s also incentive to frequently connect it to a network since the company constantly “updates the algorithm” it uses to detect crashes and deploy.

      I suspect it would stop working once you hit the end of whatever period it knows you’re “paid up” for.

    • Duamerthrax@lemmy.world
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      10 months ago

      I would be surprised if you couldn’t just bypass the brain box and wire it to be always on. The heated seat subscription worked the same way.

      • madcaesar@lemmy.world
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        10 months ago

        I don’t know what’s more stupid. Heated seat subscription creators. Or the morons that actually bought such a car and then proceeded to invest more time / money bypassing it.

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          If you could get the car with all the bells and whistles present but disabled and it was a loss leader for the company, I would argue that it’s a very ethical and socially valuable thing to do (buy the car and bypass the drm I mean). Not only do the dummies get hit where it hurts, you get some bonuses and incentivize other people to punish the dummies.

          • SkippingRelax@lemmy.world
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            10 months ago

            Love the idea. Probably best to di it once the warranty is over or if you buy second hand though, as I suspect when you buy the heated seat car you have to sign an EULA like Apple products and agree not to tamper with the components or lose warranty and rights.

            Quite simply, subscriptions for products have never existed in the history of humanity and shouldn’t exist. You either sell me something or you rent it. If you can afford to give hardware to me for free, as long as it is disabled, someone is taking the piss.

          • TheDarksteel94@sopuli.xyz
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            10 months ago

            I think the point they’re trying to make is that you shouldn’t support a company or product like this, period.

            I also get your point though. I mean, I wouldn’t have bought Skyrim if the modding community wasn’t a thing lol.

            • Threeme2189@lemm.ee
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              10 months ago

              I think the point they’re trying to make is that you shouldn’t support a company or product like this, period

              As Gaben has said before:

              “We think there is a fundamental misconception about piracy. Piracy is almost always a service problem and not a pricing problem,”

              If the car is easy enough to hack, why wouldn’t people buy the ‘base model’ and get all of the bells and wistles for next to nothing? You would download a car, amirite?

  • brbposting@sh.itjust.works
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    10 months ago

    Y’all trust the activation system?

    Source

    It - meaning the activator, no comment on subscription - seems par for the course.

    Hard to argue it couldn’t be at least marginally safer if remote disabling were impossible, though wonder if that’d be implemented for recall purposes as perhaps it is on modern vehicles? (Anybody know?)

    • AVincentInSpace@pawb.social
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      10 months ago

      So if I’m reading this right, you buy the air vest, and then either buy or rent a gizmo that tells it when to inflate

      • brbposting@sh.itjust.works
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        10 months ago

        I thought buy air vest + buy or pay [in]finite installments (lease, rent, subscribe) for the right & ability to use the vest. Perhaps same as what you said, just semantics.