• hex_m_hell@slrpnk.net
    link
    fedilink
    arrow-up
    3
    arrow-down
    1
    ·
    edit-2
    10 months ago

    Oh no! This will definitely negatively impact my CSAT! Lol, cool.

    Edit: To be clear, I don’t actually think that you can be replaced with a small script (although, password reset is automated where I work). I think there are unquantifiable things, and I think you’re actually selling yourself short when you imagine your work can he represented with pure metrics.