we live in hell

I don’t even understand the pitch? you have the disc playing, in your hands, your ownership, no buffering, no subscription required. and they’re saying…hey do you want a worse experience?

  • casual_turtle_stew_enjoyer@sh.itjust.works
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    9 months ago

    This is called Automatic Content Recognition and it can be disabled in the settings, highly recommend doing that. It should have asked you whether you wanted it enabled when you set up the TV, as it’s legally required to be opt-in in the US opposed to opt-out. Since you’re using a Roku Smart TV, it specifically is taking two full resolution “video snapshots” every second.

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      9 months ago

      "To disable ACR on a Roku TV, the privacy policy says to “visit your Roku TV’s Settings menu (Settings > Privacy > Smart TV Experience) and de-select 'Use Info from TV Inputs.”

      • CileTheSane@lemmy.ca
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        9 months ago

        'Use Info from TV Inputs.”

        Well that is an incredibly misleading name that sounds like something I would want to keep enabled.

    • Flying Squid@lemmy.world
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      9 months ago

      Since you’re using a Roku Smart TV, it specifically is taking two full resolution “video snapshots” every second.

      “Got a data cap? Ha ha, fuck you.” – Roku

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        9 months ago

        I haven’t done any research into what’s actually being transmitted, but I assume ACR feeds the snapshots into an ASIC that does something akin to perceptual hashing, then sends a chain of hashes collected over something like a 2-4sec window to an edge server for matching. So perhaps around 24kbps is actually being transmitted.

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      9 months ago

      Where I live, it’s usual practice to get the vendor to send a team to your house to do the unboxing and installation of expensive TVs so it’s easier to deal with doa products and whatnot. When the guys came in to set up my LG oled, I watched in horror as they speed ran the setup wizard, checking all the boxes and giving my consent to every single tracking feature without even telling me anything. I had to go back and redo everything once they’d fucked off.

      • casual_turtle_stew_enjoyer@sh.itjust.works
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        9 months ago

        Part of me can’t believe that I’m saying this, but I really hope you filed a complaint just so the installation service provider can be informed that this is an issue and hopefully advise the installers that they should always seek customer input on that kind of thing, it shouldn’t add much time to the installation.

        I get that they’re just trying to get it done quickly, but customer service is paramount.

    • SupraMario@lemmy.world
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      9 months ago

      I really don’t get why you would allow your tv Internet access anyways. A huge number of them carry tons of spyware that not only is on the TV but creates backdoors into your network.

      • Plopp@lemmy.world
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        9 months ago

        Some TVs automatically latch on to any open network they can find, to do their connected thing, even if you don’t specifically give them access to your wifi.

        • mitchty@lemmy.sdf.org
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          9 months ago

          Mr soldering iron fixes that easy enough good luck connecting to anything without a working antenna.

        • SupraMario@lemmy.world
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          9 months ago

          Your wifi shouldn’t be open anyways, hell I live in the middle of nowhere and my Wi-Fi network is locked.

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            9 months ago

            I think you missed the point. It isn’t about your network or what good security practices are, it’s about what the TV does or is trying to do if you don’t connect it to your wifi. Open networks are out there whether we like it or not and some TVs will try to use them to call home.

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    9 months ago

    Anytime you see the word “smart” in the name of the product, remember to mentally replace the word “smart” with “tracking”.

    • xyguy@startrek.website
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      9 months ago

      Connected a Samsung smart TV to my network when we first got it. The thing damn-near crashed my pi-hole asking for so many ad/tracking domains. Factory reset it later that same day. I think my % of requests blocked went from 15% to 68% in just the 3 hours or so the Smart TV was connected.

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        9 months ago

        They started to wisen up and hard-coded dns requests to 8.8.8.8 to bypass dns ad blockers now. Heck, some apps like Netflix already do it for years now. If your router can transparently redirect all dns requests to your pi-hole, you should use that feature.

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          9 months ago

          So they recognize that the owner of the product is trying to prevent them from collecting data, and actively try to circumvent the owner’s security measures? This shit should be illegal, and carry a huge fine. You paid for the device, and it’s connected to your network, which you control. I’m sick and tired of corporations thinking it’s totally okay to be straight-up spyware and adware. Some supposedly legitimate companies these days make old-school computer viruses look down right respectful.

          • Apathy Tree@lemmy.dbzer0.com
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            9 months ago

            Not only that, I have the entire Roku domain blocked on my network, and even though there’s no reason for it, as evidenced by the fact that there’s no problem running it for a month, and it doesn’t happen to all TVs, depending when it was last handled, it breaks my Plex app every 30 days in such a way that it needs to be fully reinstalled, which requires unblocking Roku, allowing phone home of the prior month’s data. Old, but not obsolete, app versions should still work fine - have a kodi Plex app that hasn’t been updated in years and that works without issue. So this is absolutely an intentional choice to force users to at least cough up their viewing data, even if they can’t give you their ads. And they can collect a surprising amount of information through those apps.

            Took me a couple months to figure out what was happening (by waiting 2 months and doing the reinstall on the same day for all of them and checking the next time one broke, then staggering them the next time) but I’m no longer using the apps and will probably just factory reset all three of them, leave them off the network entirely.

            The amount of work they do as a company to make my private experience complete shit because I don’t want them invasively collecting my info and shoving ads down my throat… is absolutely disgusting.

          • MonkeMischief@lemmy.today
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            9 months ago

            Remember Bonzi Buddy? I bet lil’ purple monke sent less snoop data than big purple roku.

            It’s the MOST blocked thing in Pi-Hole on my entire network!

          • nsfw_alt_2023@lemmynsfw.com
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            9 months ago

            There’s always DNS over HTTPS. It’s really hard to nab that shit out if it’s going upstream to the same server that’s hosting the content.

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          9 months ago

          That’s my next project now that I have my pihole set up. My basic ass router from my ISP does not support that though.

          Side question: do you know of any openWRT supported routers in the $100-150 range with external antennas? Everything I’ve taken a look at is either an internal antenna, or like $400.

        • Hamartiogonic@sopuli.xyz
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          9 months ago

          I recall having similar issues with Chrome. Instead of checking in with the pihole, it just went ahead and bypassed it by using a different DNS.

        • Stupidmanager@lemmy.world
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          9 months ago

          or use the blocking feature of your firewall. Here’s Roku being persistent and ignoring my pihole. Firewalla for the win.

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      9 months ago

      Yep - this. I absolutely abhor “smart” TVs for just this reason.

      But, even lack of internet sometimes isn’t enough. I recently, and inadvertently, left the wireless adapter on my TV enabled, after having to temporarily join it to my wireless for a firmware update (digital TV tuning needed updating for my region). After I was done, I cleared the wireless config, but I didn’t think to go into the other menu where you can entirely disable the wireless adapter.

      Little did I realise that meant the TV started broadcasting its own SSID, for friggin’ Apple Airplay or some other shit. I found this out when my 9yo daughter was suddenly exposed to some adult content for about 10 seconds. Best guess is a nearby neighbour mistook my TV for theirs.

      I’ve obviously disabled the wireless adapter again, but this has been a terribly difficult lesson I’ve had to learn.

      For anyone concerned, my daughter is OK. My wife had a good chat with her about it. She had considerably more talking down to do with me - I was ready to start knocking on doors, to have my own chat.

      • NotSoCoolWhip@lemmy.world
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        9 months ago

        I work in IT at a fitness center and we have TVs in front of the treadmills. They are not enterprise TVs, just standard Samsung TVs. Above the treadmills, we have a conference room. After setting up a conference room with wireless screen sharing, I found that all of the TV’s below show up when trying to cast. Obviously I tried to disable them, but there is no way to do so outside of physically ripping out the antenna. I called support and everything. Why the fuck was that decision made

        • DeltaTangoLima@reddrefuge.com
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          9 months ago

          Yeah - I had to dig around in my Samsung to find it. Under Settings | Network | Expert there’s a radio button labelled Wireless. Disabling that turns wireless off completely. Mine’s a 65" Q60A QLED 4K bought in 2021. Same on my Samsung 43" in the bedroom, so seems fairly common across the models, at least in the Q range.

        • Konala Koala@lemmy.world
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          9 months ago

          Sounds like the next conference you are going to have in that room is with the Supervisor or the CEO about either downgrading that shit and have everything wired instead, or physically ripping out the antenna is going to happen.

    • slinkyninja@lemmy.world
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      9 months ago

      No, the fault is with the people who make the TV. It’s not the customers fault that other people are evil.

      • starman2112@sh.itjust.works
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        9 months ago

        It’s kinda both. Like, if I walk up to someone on the street who says they’re gonna stab me, the fault is obviously on them for stabbing me, but at the same time I got exactly what he said I’d get

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        9 months ago

        Mine doesn’t have anything like this and is connected to the internet, no settings to change either. LG Oled

        • SokathHisEyesOpen@lemmy.ml
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          9 months ago

          I have an LG OLED too. There’s a setting for recommended content, or something like that. I turned anything off that looked like it meant ads or tracking.

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      9 months ago

      All new Roku devices do that, even if it’s not a Roku tv. Roku went from one of the best video devices to the worst in one fell swoop. Literally the only good off the shelf device is the Apple TV.

          • 0x2d@lemmy.ml
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            9 months ago

            roku tv

            roku manufacturers 🤓 📺 in addition to streaming devices

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            9 months ago

            I feel like I’m explaining how you use a screen without touching it. Is this what it’s like to be old?

            You use HDMI. There are ports on the side of the device that allow video input from devices like computers and Xboxes. I use my computer and Xbox to watch Youtube and TV shows.

            If you’re asking why I have a smart TV instead of a dumb TV, that’s because we live in 2023 and finding a TV without a wifi adapter is like finding a phone without a blighted notch

            • starman2112@sh.itjust.works
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              9 months ago

              I’m unaware of any widely adopted use of HEC. Certainly none of the modern consoles use HEC, and I don’t think my smart TV is compatible with it either

        • Konala Koala@lemmy.world
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          9 months ago

          More like everything will be in a landfill before you allow it to send 1s and 0s through anything but the HDMI cord.

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        9 months ago

        I prefer the Nvidia shield over Apple TV. It supports direct streaming of Dolby Vision/Atmos on Plex. Pretty sure the Apple TV is missing some key codecs.

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    9 months ago

    You like this episode of Futurama. Would you also like to watch this episode of Futurama?

    • CrowAirbrush@lemmy.world
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      9 months ago

      I love when i buy a new bottom bracket from cycling webshop x.

      After i finish the payment and move to a different website the ad there is that same bottom bracket again from cycling webshop x.

      Do they not understand it’s a waste of space?

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    9 months ago

    We need a Lemmy community dedicated to find, repair and exchange dumb TV. These are become increasingly rare and increasingly needed.

    • Natanael@slrpnk.net
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      9 months ago

      Look for digital signage if you want one with a lot of input options and a guarantee it will do only what you tell it to do (they are however more expensive than consumer grade models)

      • ShunkW@lemmy.world
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        9 months ago

        Except my old TV would still try to load ads even though it wasn’t connected to the Internet. Made it run slow as shit. When the screen died conveniently right after the warranty period, I just switched to using a monitor to watch stuff.

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        If my TV is full of functionnality I don’t want, I called it bloated. And I don’t like bloated TV more than smart TV.

    • linearchaos@lemmy.world
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      9 months ago

      I appreciate the ECO ramifications. But it’s a hell of a lot easier just to firewall the smart ones. I suspect even a pihole might be enough

    • 𝒍𝒆𝒎𝒂𝒏𝒏@lemmy.dbzer0.com
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      9 months ago

      When my parents’ “dumb” LG TV became faulty, I asked them to keep it so I could repair it and use it myself.

      Best decision ever. The issue was just down to a dodgy connection to the LCD panel, just needed a thin shim material in there and the issue was solved. I added a fan in there too since it gets really hot, and also now run it on the lowest brightness (which is still pretty visible during daytime) since the old CCFL backlights kick out a ton more heat when cranked up

      It’s just over a decade old now and still going strong, currently hooked up to a Steam Link in the bedroom for streaming from other machines in the house, a Miracast/EZCast HDMI dongle for casting from my phone, and finally to my PS2.

  • Reygle@lemmy.world
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    9 months ago

    The SMART thing to do is to buy a DUMB TV. Pay a little more and get a real TV- you know. A display, with speakers and HDMI inputs. Nothing else.

    • Water1053@lemmy.world
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      9 months ago

      Sometimes you have to be a bit more pragmatic. I’m not aware of any TV with HDR, Dolby Vision, OLED, etc. that isn’t smart and reasonably priced. Your best bet is to buy a smart TV and block Internet access.

      Another thing you can do is visit the selfhosted subs and they can help you out with other things like pihole for blocking ads and intrusive network activity on your home network.

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        9 months ago

        Yep, most of them won’t complain if you just never connect them to Wi-Fi during setup.

        • TangledHyphae@lemmy.world
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          9 months ago

          I have never had any smart TV complain (yet) that I have never once connected wifi. I am guessing there would be lawsuits, that a physical device requiring internet and requiring you to connect it just to function, would get sued in a class action of some kind. I use other connection systems via HDMI to transcode media, and even people who still want TV do not need to connect the TV itself to wifi, since it should all come over through HDMI ideally (or DP or whatever cables it may be.)

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            9 months ago

            You’re going to love this free tv then. It’s free, and people has began receiving this tv since the last 3 months or so. In exchange for receiving this free tv, you’ll have to make some sacrifice:

            • The tv must be connected to internet at all times within 5 days of receiving it. You aren’t allowed to disconnect it (except due to brief internet outages)
            • There is a second screen on the bottom with camera that display ads. You aren’t allowed to obscure the second screen to hide ads.
            • No modification allowed. You can’t disconnect the second screen.
            • You aren’t allowed to block ads, even with pihole.

            Breaking the ToS means your credit card would get charged $1000. Very fun TV.

            • LukeMedia@lemmy.world
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              9 months ago

              This may not be a popular opinion, but I personally see no issue with this if the terms of service and use are made clear and transparent before you order the device. Would I personally recommend or use the product? Hell no, but people having an informed choice, and choosing to accept these terms is perfectly fine imo.

              • redcalcium@lemmy.institute
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                9 months ago

                I agree with you. Instead of spending money to buy a smart tv and still getting ads and your data collected, I can see the appeal of paying $0 to get a smart tv riddled with ads and data collection. At least you’re not paying any money for the device. I just wish the opposite is also possible where you can buy a smart tv with zero ads and data collection.

            • corbin@infosec.pub
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              9 months ago

              It does all those things because you explicitly agree to it before getting the TV. Not the same as paying outright for a TV that somehow needs a constant connection.

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      This is what’s up. Buy a small Intel NUC, a USB-C combo Blueray & DVD player, and watch any service / play any content without the ridiculousness.

      Spectres are reasonable TVs. Screen tech hasn’t improved drastically for the last few years, and streaming quality hasn’t had any major facelifts outside the frameworks we know and love – don’t let anyone fool you otherwise. Netflix, Hulu, Prime, etc., all stream comparably to one another.

    • Buffalox@lemmy.world
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      9 months ago

      Why the F does it require a captcha to go to an Amazon page? I have no idea what you are trying to show, because I’m not doing that.

    • Strawberry@lemmy.blahaj.zone
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      9 months ago

      this is one major reason i switched to a projector. The “smart” malware trend has not caught up to home cinema projectors

      • Asafum@feddit.nl
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        9 months ago

        Seriously… Like just don’t connect it to the Internet? I dont know how it works when you don’t have a PC though, it’s easy for me to say don’t connect it because my PC is what gets the data im watching. Maybe these people only have a smart TV so that they can watch streaming services with it.

    • ANIMATEK@lemmy.world
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      9 months ago

      While I agree with you these practices do bring prices down for consumers. I just have the TV off internet and use an AppleTV.

      • miss_brainfart@lemmy.ml
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        9 months ago

        But the prices being so low is exactly what makes people care less about things like privacy, so not great either

    • Blackmist@feddit.uk
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      9 months ago

      It might take 2 screenshots a second, but I suspect that will be hashed in some way, even if just to save their on incoming bandwidth rather than for privacy reasons.

      It’s still fucking absolute bullshit though, and has at least told me that anything with Roku written on it is well worth avoiding.

      See this shit. They’re fucking proud of it.

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        That looks like an advertisement to advertisers though so they would want to be proud of it.

        Roku:“money money money fuck the user money money fuck privacy money! Who cares that they paid for the device and the content money money money!!”

        Advertisers: “OMG! Money money fuck the user! Money money money!”

      • MonkeMischief@lemmy.today
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        9 months ago

        “Building audiences for activation” sounds like they’re planning to just activate a sleeper army to execute dastardly plans with a highly specific Activia commercial.

        It’s crazy how marketer-speak sounds like PR-friendly Saturday Morning bad guys.

    • Krauerking@lemy.lol
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      9 months ago

      Well I guess that explains why my Roku TV is the worst culprit for hammering my pihole… Holy shit.

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    9 months ago

    It’s called “Post-Purchase Monetization”, and it’s why your 65” OLED tv is so cheap. They capture and sell your viewing data - but only if you hook it up to an internet connection. So don’t hook them up to an internet connection.

    • grue@lemmy.world
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      and it’s why your 65” OLED tv is so cheap.

      If this were true, the few remaining “dumb TVs” (e.g. from Spectre Sceptre) wouldn’t be cost-competitive, but they are.

      This abusive shit isn’t subsidizing the cost of the TV; it’s just padding the manufacturer’s profits.

      Edit: the company isn’t named after the villainous org from James Bond

      • steakmeout@lemmy.world
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        9 months ago

        Spectre TVs are cheap because they compete at a lower tier and are priced to attract buyers to what is essentially an unknown brand.

        • grue@lemmy.world
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          9 months ago

          Unless they’re also giving up important quality/features (other than the “smart” misfeature, that is), I don’t see how that matters.

    • Onsotumenh@discuss.tchncs.de
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      9 months ago

      The question is how long that will help. Just recently read about the first TVs popping up that try to connect to any available open WiFi to phone home, regardless of your settings. Soon our TVs will need tinfoil hats 😱

      • CrayonRosary@lemmy.world
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        9 months ago

        Stop spreading unsubstantiated bullshit. Cite a source or GTFO. There’s no way this would be legal since you have to agree to an EULA for them to spy on you. It’s the first thing you see when you start enabling WiFi on a smart TV.

        Just because some idiot on the internet said its possible doesn’t count as evidence that companies are doing it. They’re smarter than that and they know they’ll get sued if they do it. They wouldn’t take that risk when 99% of smart TV owners agree to the EULA and enable the smart features themselves.

        • Onsotumenh@discuss.tchncs.de
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          9 months ago

          I have been searching for the source, but can’t find it anymore between all the WiFi troubleshooting sites. It wasn’t really brand stuff they mentioned but cheapo TV clones they checked for security risks, similar to those Trojan horse Android TV boxes.

          But wouldn’t be the first time that the industry takes inspiration from something like that and either implements it silently to get the juicy telemetry (yes, using that to enable smart features would be dumb) or sells it as a ‘feature’.

      • experbia@lemmy.world
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        9 months ago

        mine doesn’t do this fortunately, but once in a while when you turn it on when it isn’t connected to wifi, it will bring you to a wifi selection screen instead of your last input, and the list is sorted so that unsecured APs are at the top, and the OK button highlight (which you’d normally use to activate the feed from your last source when you turn it on) just so happens to activate the top unsecured AP, to which it will immediately connect and launch into the “internet connected” onboarding process.

        this almost happened to me once when I first got it… so I set up an AP on my router that has all traffic completely blocked, and connected the TV to that. it periodically tells me to call support about internet problems, but all the nags and promos and “sign in” begs went away otherwise, so I guess it’s just happy to hear from my router.

        • Onsotumenh@discuss.tchncs.de
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          9 months ago

          I couldn’t find it again, sorry. But it wasn’t any real brand that did this (yet), but cheap noname TV clones (similar to those Trojan horse android boxes). Not something you’d trust anyway, but didn’t expect them trying to bridge the gap to get telemetry.