If you write back to us within 30 days and are still experiencing issues that you believe call for an RMA, we’d be happy to offer a repair or replacement service as appropriate.
I used to handle warranty replacements and RMA processing for another company. This response is not unreasonable in the slightest.
The title comes off as if Valve told you to stuff it, but they’re fully willing to replace the product for you.
Wait a few days, see if the problem is still there, then ask for an RMA.
I used to handle warranty replacements and RMA processing for another company. This response is not unreasonable in the slightest.
The title comes off as if Valve told you to stuff it, but they’re fully willing to replace the product for you.
Wait a few days, see if the problem is still there, then ask for an RMA.