Hello folks and Happy Thanksgiving. Recently my 2013 Explorer had a check battery charge appear on my dash. Upon driving it to my local Good Year, the steering wheel started to become extremely stiff when turning. Almost like it locks and can only turn a little when giving speed.
Apparently there are lot of issues with 2013-2018 explorers and their water pumps. Especially with how it’s placed in the engine. It’s costed a lot of people money and I mostly paid for labor. I scrapped up some money from my savings, ran my credit card for the remainder of the amount, and drove back home.
2 days later, behold, the light comes back on and the steering wheel is locking up. 2k+ in the hole and now I can’t drive to my mechanic.
Has this ever happend to anyone and if so, what should I do. I’d my mechanic 100% responsible for this diagnosis and fix? I never knew that a car I spent 30k and it only HAS 78,000 miles would cause me this issue today. Please help with any advice. Thanks!
Sounds like a charging system issue which wouldn’t be related in any way to your timing chain driven water pump. Post up your work order so we can all see what was actually done to the vehicle. If it’s a warranty issue tow it in and it should be covered
Sure thing! Here it is. Thanks for the help.
Did they ever say why they wanted to replace the water pump? Was your vehicle leaking coolant? Just odd they did the water pump when the complaints were charging system and tire leak
The water pump and alternator were replaced adding up to $2895.
