I hear a lot about the various EVs on the market and their drivetrain/software/ride quality but I rarely hear about the quality of service that comes post-purchase. Perhaps because it’s not an exciting topic.
Which brand would y’all say has the best or worst reputation in the regard? How would you say Chevy compares to Tesla or Hyundai?
Someone I used to work with had a Lexus and it sounded pretty similar to what you described for Mercedes. First time she called to schedule annual maintenance they offered her a spot on a day she couldn’t take off of work and they were like “that’s fine, we’ll pick it up the night before and drop off a loaner - call us when you’re home from work and we’ll come switch them back”
Although I guess that kind of support is less relevant with an EV because there’s much less scheduled maintenance so you only really need to go back if something legit breaks.