T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer's phone.

T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.

  • Rob T Firefly@lemmy.worldEnglish
    30·
    1 year ago

    Most people aren’t all that clear on the distinction of things being “on” a phone. When they switch to their next phone and their photos immediately sync onto it from whatever cloud stuff they use, they may have the illusion that the new phone is where their photos “are” now and not consider the continuing existence of the data on the old one.

    Basic technical literacy should be everyone’s responsibility and would be in a perfect world, but any IT person will tell you that it can never be assumed of anyone. However on the bright side, stories like this blowing up in the mainstream news will knock a little awareness into more end-user skulls every now and then. Send it to all the non-techies you know and care about!

    • BearOfaTime@lemm.eeEnglish
      31·
      1 year ago

      Sad but true.

      As one of those IT people (who was taught on punched cards), I’d had some hope that by the 21st century only GenX and Boomers would have this issue.

      That young adults don’t know this stuff is very frustrating.

      Most people cant explain how a toaster works - it may as well be magic to them.

      • JPAKx4@lemmy.blahaj.zoneEnglish
        2·
        1 year ago

        It’s genuinely crazy. I’ve had to remove viruses from my friends (16 or 17 at the time) and just didn’t understand. Why are you allowing things to make admin changes? Or just having to explain the difference to people what a “zip drive” is and a USB drive. As things get more “convenient” tech literacy definitely goes down.