I’m pretty pissed off about the RTC battery situation. $1500+ for a laptop. A year of back and forth with support, sending them pictures, updating firmware and software, following their steps, answering the same questions repeatedly. Always on a FedEx quest for them. Meanwhile they knew it was a hardware flaw the entire time. They finally sent me a coin battery.

I know I’m not going to happy worrying about keeping the new RTC battery topped off, unlike every other laptop, but Framework will not perform the real fix for me, even if I pay them.

So I either sell this thing, or fix it myself.

I know how to solder, but am pretty hesitant to doing it on something like a motherboard. Anyone else in the same boat who did the repair themselves? Was it just one simple solder point that wasn’t easy to screw up?

  • krossmods@alien.topB
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    1 year ago

    Did it on my 11th gen - not too difficult although small connection points are a pain. That being said, the battery i got was i think the prototype one, which is slightly bigger than the production one. My.battry clip ended up breaking… So i filed down some of the battery to make it fit.