I have an AW5 that is almost 4 years old. It can’t really make it through a day any more without charging which most days isn’t a HUGE deal but some days I just can’t be near a charger.
Given that they will do the $79 “fix”/replacement at under 80% battery health, I have been eagerly anticipating this since I want to hold off til next year for the X rather than get a 9. I currently sit at 83% and have been there for a few months. I turned off Optimized Charging, but still no movement downward.
I’m also having issues with the HR sensor not allowing me to start workouts (or Peloton rides, or anything related to HR) in the mornings for like 30 minutes, so I REALLY want to get a replacement sooner rather than later.
Questions are:
-How long will this take with “normal” usage and charging every night to get down to 79% and be eligible to replace?
-Any strategies to actually SPEED UP the decrease in battery health and get me to 79% as soon as possible?
The guideline is 80% but if you just open a chat support and ask them to set it up, there’s a 50/50 chance they will. If not, just repeat.
I’m trying this right now but the rep I’m talking to isn’t the sharpest pencil in the box. He kept trying to get me to send a diagnostic report from my Watch settings app when it was sitting in the Phone Settings the whole time and it took ME 30 minutes to explain that to him.
I find their chat support were utter clueless - Which can be helpful, as you can sort of get them to do things they shouldn’t. Very frustrating experience but you get there with perseverance haha