They don’t necessarily act in bad faith, but they’re not terribly transparent and their methodology is flawed.
They straight-up say:
The infotainment category continues to be the most problematic with an average of 49.9 PP100
But they don’t break it out on each brand.
So the biggest contributor to these numbers is something that’s more minor nuisance than an actual serious problem like engine/transmission issues, but they don’t provide a breakdown for each car of what amount comes from minor complaints like this versus actual major issues that could leave you stranded or pose a safety hazard. The omission of thay data on a brand-by-brand basis basically makes these numbers useless and hence something that I ignore.
They don’t necessarily act in bad faith, but they’re not terribly transparent and their methodology is flawed.
They straight-up say:
But they don’t break it out on each brand.
So the biggest contributor to these numbers is something that’s more minor nuisance than an actual serious problem like engine/transmission issues, but they don’t provide a breakdown for each car of what amount comes from minor complaints like this versus actual major issues that could leave you stranded or pose a safety hazard. The omission of thay data on a brand-by-brand basis basically makes these numbers useless and hence something that I ignore.