I was driving to work the other day, engine started smoking up bad, had to get the car towed.

Turns out the I cracked cylinder head on my cx5, and even better it’s a known issue, a design flaw and one they have corrected. Yet the people with this problem are left to fit the bill. I have it sitting in the shop with a quote of almost 7 grand to fix.

I can’t afford this fix and I don’t know what to do, I wish I could just total the car at this point.

I love my car, she has been a great car and I have kept up on the services and everything, but now I’m left to deal with their flaw.

I’m out of warranty of course and I’m going to argue with the dealership and Mazda because this is utterly unacceptable and should have been a recall!

And plenty of other people had to deal with it too, thankfully nobody has been left stranded somewhere because of it.

  • Desenski@alien.topB
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    10 months ago

    My local Mazda dealer only charges like $100/hr for labor. Very reasonable for a franchise dealership.

    But then again my career in the automotive industry has mainly been at Volvo and Porsche (the Volvo dealer I was at charged $270/hr for labor.)

      • Desenski@alien.topB
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        10 months ago

        Dude my Porsche dealer doesn’t even charge that… Are you sure that’s just labor? Or is it the entire job divided by the hours they said it would take?