I was driving to work the other day, engine started smoking up bad, had to get the car towed.
Turns out the I cracked cylinder head on my cx5, and even better it’s a known issue, a design flaw and one they have corrected. Yet the people with this problem are left to fit the bill. I have it sitting in the shop with a quote of almost 7 grand to fix.
I can’t afford this fix and I don’t know what to do, I wish I could just total the car at this point.
I love my car, she has been a great car and I have kept up on the services and everything, but now I’m left to deal with their flaw.
I’m out of warranty of course and I’m going to argue with the dealership and Mazda because this is utterly unacceptable and should have been a recall!
And plenty of other people had to deal with it too, thankfully nobody has been left stranded somewhere because of it.
Yep. This. I contacted Mazda NA directly and blasted them until they offered to take my Mazda to the next nearby dealership where they entirely replaced my manual gearbox at no cost to me. Also got a loaner for the whole 4 weeks my car was with them. So, do your research, explain how you’re not a one-in-a-million case, and hint that you will make this public, gather everyone affected, and then make this a bigger problem than it already is. In my case… I pointed at safety being an issue, and how I will make a note of this issue publicly, and how Mazda ignored it and if anything were to happen to me or my family due to that gearbox failing whilst I’m traveling at 70mph on the highway or otherwise, that I would not be kind to them.