My mom’s iPhone got stolen while she was out shopping, Find My iPhone is enabled but we’re stuck because:
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She doesn’t remember her Apple ID
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The linked gmail address has 2FA
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Email does not have an alternative backup option enabled
What’s the best bet to try and find it?
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Without being able to log in to the account you can’t. Not with “Find my …”.
My sisters phone got stolen 2 weeks ago, more than likely they turned it off so you won’t be able to track it anyway. If you try calling and it doesn’t ring they most likely just ended up turning it off and probably going to sell it for parts.
Unfortunately with those barriers you won’t be able to find it. Hopefully you can get a replacement phone soon and to prevent this in the future make sure she remembers her Apple ID info or have it written down somewhere safe at home to hopefully track the phone but even then a stolen phone is likely gone for good.
To reduce the chances of her new phone from getting stolen in the future make sure she keeps it secured in a bag or purse and well attached to her person. Some criminals are so brazen they will even snatch phone out of a persons hand depending on the area.