Pay-wall link: https://globalnews.ca/news/9938774/air-canada-vomit-seat-passenger-apology/

Air Canada has apologized to customers who were allegedly escorted off a plane for refusing to sit in a chair covered with vomit for the duration of their over four-hour flight.

The airline issued a statement after a viral Facebook post claimed two as-yet unidentified female flyers were told there was nothing to be done about the visible vomit on their soiled seats.

Oh! AirCanada!

  • MapleEngineer@lemmy.caEnglish
    2·
    1 year ago

    “Our operating procedures were not followed correctly in this instance,” the airline said in a statement. “This includes apologizing to these customers, as they clearly did not receive the standard of care to which they were entitled.”

    They received the standard of care that we have all come to expect from Air Canada.

    Air Canada isn’t an airline. Air Canada’s main line of business is extracting tax breaks and subsidies from the federal government. It just pretends to be an airline to do that. It is very clear to anyone who has flown with Air Canada that they view their customers at an inconvenience.