• Kialdadial@iusearchlinux.fyi
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    1 year ago

    The average consumer either doesn’t go to the manufacturer site or doesn’t care enough to look into alternatives. They want something that gets their school/work done.

    As some in the IT field who regularly deals with people that have a 4+ year degree and then tell me they are “tech illiterate” is astounding.

    In the past they were hand held so much that the previous techs had a password book of everyone’s password for multiple applications.

    Luckily with a lot of pushback from our current members about how insecure and dangerous that is that has changed, but we still have users even after 3 years since the change message us through a depreciated system asking for their password.

    • Ziglin@lemmy.world
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      1 year ago

      The average consumer either doesn’t go to the manufacturer site

      Where does the average consumer get their computer then? Also I do know a few people using lubuntu instead of windows on their laptops.