*edited post title to make it clear that this is a joke

  • Pika@sh.itjust.works
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    1 day ago

    Dude I think I’d be switching banks, if it’s that much of a hassle to get established, I don’t want to know the hassle if something actually needed to be done

    • sugar_in_your_tea@sh.itjust.works
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      1 day ago

      I mostly did it for a signup bonus, so I was technically compensated, but I’ve had BS like that with all sorts of other businesses, like waiting on hold to talk to someone to fix a mistake they made. Maybe that’s an airline, insurance, or retailer. Waiting for 5-10 minutes is fair, waiting over an hour is not.

      These orgs can charge a late fee if my payment is late by a day due to things outside my control (e.g. an error in their payment scheduler), but I can’t charge them for wasting my time due to them cheaping out on support staff.

      It’s a pretty common problem IMO, but the customer has no recourse.