It’s honestly really sad what’s been happening recently. Reddit with the API pricing on 3rd party apps, Discord with the new username change, Twitter with the rate limits, and Twitch with their new advertising rules (although that has been reverted because of backlash). Why does it seem like every company is collectively on a common mission of destroying themselves in the past few months?
I know the common answer is something around the lines of “because companies only care about making money”, but I still don’t get why it seems like all these social media companies have suddenly agreed to screw themselves during pretty much the period of March-June. One that sticks out to me especially is Reddit CEO, Huffman’s comment (u/spez), “We’ll continue to be profit-driven until profits arrive”. Like reading this literally pisses me off on so many levels. I wouldn’t even have to understand the context behind his comment to say, “I am DONE with you, and I am leaving your site”.
Why is it like this? Does everyone feel the same way? I’m not sure if it’s just me but everything seems to be going downhill these days. I really do hope there is a solution out of this mess.
The way a lot of dot-com startups work, they have high fixed costs – stuff you pay no matter how many users you have, like programmers – and low marginal costs, stuff you pay based on how many users you have.
That means that it’s good to be big, because you can spread those fixed costs over many, many users. One programmer writing software used by five hundred million users can make a lot more money than software used by five users. The resulting effect is called economy of scale.
So the typical model is to take in a lot of investor money, operate at a loss, and lose money while offering a very compelling service to grow the userbase as quickly as possible.
Once you’re big enough, you can spread your costs around many users, so it’s easier to make money. You switch from growing your userbase to making money from it. Because you aren’t trying as hard as possible to draw in new users, the service is probably gonna get worse from a user standpoint.
If money becomes tight, then it’s harder to get investor dollars to operate at a loss with to grow userbase.
My understanding is that due to elevated interest rates in the post-COVID-19 situation, it’s more-costly to get investment money. So that will tend to push companies from the “growth” phase to the “monetization” phase.
That affects a bunch of companies, including Reddit.
“That means that it’s good to be big, because you can spread those fixed costs over many, many users. One programmer writing software used by five hundred million users can make a lot more money than software used by five users. So the typical model is to take in a lot of investor money, operate at a loss, and lose money while offering a very compelling service to grow the userbase as quickly as possible.
Once you’re big enough, you can spread your costs around many users, so it’s easier to make money. You switch from growing your userbase to making money from it. Because you aren’t trying as hard as possible to draw in new users, the service is probably gonna get worse from a user standpoint.”
This kind of reminds me of how Legos are made. Creating the plastic molds from a molding machine to make a single Lego is extremely expensive, but if you make millions of Legos in mass production it reduces costs to make them dramatically to a point where the Lego Group has basically no operating costs to make them anymore. That turns Legos into an investor’s dream.
That’s how economies of scale work in general, across many, many industries.
On a somewhat related note, your Lego example is more gloriously intricate than you may realize. So, you’re spend a lot of money to make a machine to produce Legos at close to zero cost. What happens if someone the next city over thinks they can make a better machine and undercut you?
One way to protect yourself is with the law. You set up intellectual property protection for your Legos and sue everyone who makes “Lehos”. This works for a while.
But problems come up. Intellectual property protections have a time limit. They also have a jurisdiction limit, as some guys in a different country, say, Xhina, don’t respect your country’s laws and start making those Lehos.
What do you do? How does your company survive?
Well, you can leverage the other valuable part of your company, the brand reputation, to do things that Lehos can’t, like make deals with other intellectual property holders to make themed Lego sets. So, you strike deals with Disney to make Star Wars and MCU sets, with Warner Brothers for those Harry Potter designs, with Microsoft/Mojang for Minecraft Legos (because they’re a perfect fit). That’s something that some random plastic injection mold company in China can’t do. You’re motherfucking Legos, not dipshit Lehos. You can do that, as well as open company stores and theme parks that are tourist destinations.
So, Legos survives, and not just that, but prospers.