Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 7 months ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

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Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to

Technology@lemmy.worldEnglish · 7 months ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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realitista@lemm.ee
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6 months ago
Unless you are an absolute monopoly, there is a point you can cross where your customers just leave.
- zbyte64@awful.systems
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  Absolute monopolies only exist in text books.

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