The rule is pretty simple: you have to be able to cancel a subscription the same way you signed up for it. If you used the Internet to sign up there better be a fucking button that allows you to cancel.
I cancelled my mobile contract in Germany last month, and I had to submit in their web portal that I wished to cancel, and then call them to confirm the cancellation.
Yes, Drillisch is one of the companies currently simply ignoring the law. They will probably continue to do so until they get successfully sued and/or fined into compliance.
They want it to be difficult to cancel. Shit like this should be illegal.
It was made illegal in the EU years ago.
The rule is pretty simple: you have to be able to cancel a subscription the same way you signed up for it. If you used the Internet to sign up there better be a fucking button that allows you to cancel.
And California, which is like the EU of the US when it comes to consumer protection and privacy laws
Just a heads up you posted this 3 times
Damn, thanks for the info. I used Boost, it told me it failed/timed out the first two times and only displayed the third, successful, attempt.
Heads up - this identical comment seems to have posted three times.
Thanks. Looks like Boost still has some kinks, I got timeout messages for the first two attempts and they weren’t shown to me either.
I cancelled my mobile contract in Germany last month, and I had to submit in their web portal that I wished to cancel, and then call them to confirm the cancellation.
It was with Klarmobil.
Yes, Drillisch is one of the companies currently simply ignoring the law. They will probably continue to do so until they get successfully sued and/or fined into compliance.
https://stadt-bremerhaven.de/online-kuendigungsbutton-kaum-ein-anbieter-setzt-ihn-aktuell-gesetzeskonform-um/
Just a heads up you posted this 3 times
Heads up, you posted this 3 times!
Just so you know, you posted this 3 times.
In a lot of places, it is. They have laws requiring the ability to unsubscribe using the same method/medium as you subscribe.
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