- cross-posted to:
- technology@lemmit.online
- cross-posted to:
- technology@lemmit.online
GM stops selling the Chevy Blazer EV to deal with ‘software quality issues’::The 2024 Chevy Blazer EV is no longer available while GM works on software bugs breaking the electric SUV’s infotainment system and its ability to charge properly.
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From the same company that is going to ditch android auto and apple car play
Yes, it’s just insane. I wouldn’t even consider a car that doesn’t have Android Auto or Car Play.
This is hilarious
Have you ever noticed it’s always a limited number of whatever is fucked up? “A limited number” is corporate shit-speak for “significant problem.“
Also, ensuring quality is something you do before you sell the product not after.
Dont be GM’s beta tester.
Every number is limited, technically.
You wouldn’t want an unlimited number of broken vehicles, that would break space time itself.
I mean, software issues exist where there’s software and testing on the inside gives you whatever time you pay for, but once your software is out in the world you get more testing done in a day than would have realistically been done over months of paid testing…
I understand this but still think it’s bullshit. A car isn’t like some shitty little app. They cost tens of thousands of dollars, weigh tons, move at insane speeds inches away from one another, and are expected to last decades with daily use and minimal maintenance. I’m a mechanical engineer in product development. Pushing broken shit to production will destroy a company. Just because software updates are easier and cheaper than mechanical recalls shouldn’t excuse releasing broken shit out into the world.
Ok, but you won’t know your product is broken in certain ways unless it’s tested in every possible ways imaginable and that’s impossible to do. As a mechanical engineer you should know that, the end user will always find a way to incorrectly use the product you developed.
But we do though. Maybe not exactly test every possible scenario. Typically when we make a design decision we plan for the worst theoretical condition the part will be exposed to. Then we plan for 5-10 times that. Think about the cost and effort added to everything with that level scrutiny. We design for fringe cases. That’s the point I’m trying to make. It’s insane to me that because it’s software, companies get a free pass on that level of scrutiny. As software takes over more car functions that becomes more concerning. It’s bullshit that I’m part of their beta test.
You’ll probably never test every possible way that a user might interact with a given piece of software, but for embedded control software, like what’s responsible for managing charging and starting the car, it literally is quite feasible to test every possible input and use case.
And you expect the public to catch edge cases, not mission critical failures.
Exact, they test for the worst cases they can imagine, but once it’s in the hands of hundreds of thousands of people or millions of them these people will do things the programmer never could have imagined…
Like what start the car? Turn on the system. Did you read the article? The public isn’t catching edge cases, they’re catching gross system failures.
Happy to sit out the first model year. My 2019 BoltEV is a solid vehicle, and the Blazer had me interested in an upgrade, but not so much anymore.
Yeah? Glad they paid more attention when they assembled yours. Our 23 Suburban came from the factory with a misaligned steering wheel, improperly sealed passenger rear door by the robot, a broken interior door panel on the drivers rear door, random electrical gremlins that move the mirrors when it feels like it, it sees ghosts in the backup camera and freaks out, like they almost couldnt have made a worse car and they laugh everytime someone pays $70,000 for it. At least our engine has not blown up in the 35,xxx miles it’s had in its first year.
I’m sorry that sucks.
Perhaps next time you will consider not buying an obnoxious vehicle which makes everyone on the road less safe?
While I don’t like the monstrous vehicles the US produces either, that’s very irrelevant to this discussion
You must be fun at parties.
GM isn’t capable of continuing to make a good car that isn’t a truck or the corvette. Once they find something good they have to kill it or somehow make it awful.
When you outsource to the cheapest, dumbest people you get what you pay for.
They shouldn’t bother. I highly doubt they’ll ever be able to put quality software on their cars.
This is the best summary I could come up with:
Our automotive editor was scheduled to test a Blazer EV soon, but it looks like that will have to wait — GM has paused sales of its brand-new Chevy Blazer EV following reports of significant issues.
In a statement provided to The Verge, Chevrolet communications executive director Chad Lyons said, “Our team is working quickly to roll out a fix, and owners will be contacted with further information on how to schedule their update.” Chevrolet vice president Scott Bell said, “We’re aware that a limited number of customers have experienced software-related quality issues with their Blazer EV.
Customer satisfaction is our priority and as such, we will take a brief pause on new deliveries.” GM did not confirm how many vehicles are affected, other than saying it’s a “limited” number.
Edmunds reports that two months after purchasing a 2024 Chevrolet Blazer EV RS AWD for its long-term test fleet, the SUV has been at the dealership for two weeks.
Things went even worse for InsideEVs writer Kevin Williams, whose weeklong test ended after 28 hours.
InsideEVs followed up its initial report, noting owners of other Ultium-powered electric vehicles from GM complaining of unusual and, so far, hard-to-fix issues with their cars.
The original article contains 267 words, the summary contains 200 words. Saved 25%. I’m a bot and I’m open source!
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